Kano Samenvattingen, Notities en Examens

Six Sigma Black Belt Session 3 Questions and Answers Graded A+ Which of the following is a Supporting Service Requirement (vs. Primary Output Requirement)? A) Order-entry is efficient and customer-friendly. B) Delivery is provided quickly and with no issues. C) Product or service provided performs as specified. D) Quality concerns from customers are handled in a professional manner. A) Order-entry is efficient and customer-friendly. Which of the following statements accurately reflec...

Measurement may be necessary in the Define Phase to see if a problem exists or not True Measurement never takes place in the Define Phase False Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:00 Full screen Measurement always takes place in the Define Phase False Measurement is done only in the Measure Phase False Projects should be selected by the project team False Improvement projects shoul...

4 groups of cost of poor quality (COPQ) preventive cost; appraisal cost; internal failure cost; external failure cost COPQ in production process 1. materials and supplies 2. labor 3. time 4. logistics 5. returns and warranty claims 6. employee morale 10 steps of Define phase of SS's DMAIC 1. develop financial plan 2. form project team 3. develop project charter 4. collect customer data and requirements 5. define core processes of project and develop process chart 6. d...

OCR CHEMISTRY A LEVEL WITH COMPLETE SOLUTIONS   Haloalkane to nitrile - ANSWER-nucleophilic substitution ethanolic NaCN or KCN heat Haloalkane to primary amine (also makes NH4X) - ANSWER-Nucleophilic substitution Excess ethanolic NH3 with no further substitution HEAT under PRESSURE acyl chloride/acid anhydride to SECONDARY amide - ANSWER-Nucleophilic substitution primary amine Acyl chloride/acid anhydride to PRIMARY amide - ANSWER-Nu...

1. At the end of the structured iteration planning session, the team affirms a shared commitment to the iteration goal that is: A. clearly understood, compelling, measurable. B. common, projectable, commendable. C. clear enough, trackable, acceptable. D. traceable, well understood, agreeable. - 1. - A 2. Which technique would a product ownership analysis (POA) practitioner use to understand which product characteristics or qualities will prove to be a significant differentiator in the mar...

hiza guruma - ANSWERknee wheel throw o goshi - ANSWERmajor hip throw kesa gatame - ANSWERscarf hold shizen hentai - ANSWERbasic natural posture ippon seio nage - ANSWERshoulder throw morote seio nage - ANSWERshoulder throw (lapel hand low) yoko shio gamtame - ANSWERside hold who was the founder of judo - ANSWERjigoro kano what was the name of the school he founded? - ANSWERthe kodokan what is the date of the founding of judo? - ANSWER1882 what was unarmed combat cal...

Problem Statement- Include - Answer-o Process/Defect o Timeframe o Baseline metrics o Cost/Benefit Goal Statement - Answer-o Targeted Improvement o Timeframe o Projected Financial Benefits Project Defect - Answer-Instance which fails to meet customer requirement Metrics - Answer--Primary Metric - Big "Y" o Secondary Metrics Possible negative consequences Financial Benefit - Answer-o Hard Savings Directly Impact the bottom line Cost Reduction Revenue Enhancement o Soft Savings I...

Which of the following is a Supporting Service Requirement (vs. Primary Output Requirement)? A) Order-entry is efficient and customer-friendly. B) Delivery is provided quickly and with no issues. C) Product or service provided performs as specified. D) Quality concerns from customers are handled in a professional manner. : A) Order-entry is efficient and customer-friendly. Which of the following statements accurately reflects the Kano Model? A) Over time, Basic Quality characteristics t...

Deze samenvatting bevat alle informatie die overlopen is in de slides en de cursus. De opbouw is hetzelfde als de cursus, met extra klemtonen vanuit de slides. Ik was hiermee geslaagd in eerste zit.

A nominal voting approach is a method of reaching what goal? •Consensus •Animosity •Limitations •Arguments Consensus A good use for a Force Field Analysis tool would be for the team to be able to... •Know when to act on a process, and when to leave the process alone •Know when to reject the null •Visualize customer needs and requirements •Understand driving forces and restraining forces Understand driving forces and restraining forces Brainpower Rea...