CMN 230 Exam 2 Review Practice Test.

CMN 230 Exam 2 Review Practice Test. interaction goal - correct answer desired state that requires communication to accomplish Instrumental Goal - correct answer Tangible, concrete resources that we try to get from other people Relational Goal - correct answer Preserving or changing the status of your relationship with someone Self-Presentational Goal - correct answer Communicating an image of ourselves to others Five Principles of Interaction Goals - correct answer 1. Interpersonal goals differ in specificity 2. People pursue multiple interaction goals at the same time 3. Interaction goals for the same conversation may conflict 4. People vary on their ability to successfully accomplish interaction goals 5. Interaction goals prompt plan for action (Goal-Plan-Action theory) Face - correct answer Social identity that we want to present to others Face Threatening Acts - correct answer interactions that damage your social image facework - correct answer communication that helps maintain or repair the desired image preventative facework - correct answer before the face threatening act protective facework - correct answer after the face threatening act Emotional Identification - correct answer people identify with the emotions of others Positive Face - correct answer need to be liked/respected, tend to use compliments and flattery Negative face - correct answer need to remain free and defend autonomy Five facework strategies - correct answer 1. Perform the FTA