STUEDDY

meaning of pinappleThe symbol of friendship, welcome, and hospitality Brought back from the west Indies by early European explorers during the 17th century. the pineapple cultivated in Europe then in North America it became the fruits served to royal and the elite it was displayed on doors and gateposts announcing parties. it is internationally recognized as the symbol of hospitality and the sign of friendliness warm cheer graciousness. IntangibilityServices are mostly intangible meaning...

What component does lodging fall under?Hospitality(restaurants and hotels) what are the types of hotels, and what do they contain?* full service hotel - lodging property that offers guest rooms/meeting spaces as well as complete food and beverage services * a la carte - food-service operation in which menu items offered are individually priced * room service - food and beverage products served to guests in their sleeping rooms * select service hotels - lodging property that offers "select...

* What does UCC stand for?Uniform Commercial Code When something is suitable for buying and selling it means that it is.... a) Signatory b) Common Carrier c) Merchantable d) Fiduciaryc) Merchantalble The sickness or harm caused by the consumption of unsafe foods or beverages is known as a) Food-Born Illness b) Intoxication c) Depressant d) Social Hosta) Food-borne Illness What is the collective name given to various laws and regulations that have been implemented to ensure accuracy...

Which of the following statements about the relationship between marketing and sales is true?The scope of marketing activities is more long-term than that of sales activities Mick is responsible for evaluating the brand identity of a chain and recommending ways to increase the value of the brand. For which of the following components of a hospitality marketing mix is mick responsible?Product-service mix Advertising and direct mail campaigns best fit into which of the following components...

Which of the following components of management best describes grouping similar tasks to create a position to be performed by one person? Organizing. The concept that many tasks required in the hospitality industry must be performed by people, and these people cannot be replaced by technology, is referred to as Labor-Intensive. The individual(s) responsible for the work of supervisors in an organization is the Manager. Human relations skills take time to develop. (T./F.) True. High emplo...

Which of the following is the preferred way to handle telephone messages for guests? Timestamp the message slip, place it in the guest's mail and message rack slot, and switch on any inroom message indicators A package offered by The Festive Resort includes the cost of three meals a day in the room charge. The arrangement is called: The American Plan Split folios are most often requested by ____ travelers Business Which of the following is a recommended procedure for handling a guest com...

A follow up courtesy call should:Take place within 10 minutes of guest's move Active upselling techniques used during the reservation process includes:Describing the features and benefits of the more expensive rooms What should you do if you are unable to resolve a guest complaint?Apologize to the guest but explain that there is nothing you can do. What is an advance deposit?An amount equal to the amount of a night's charge that a guest pays in advance If you do not know a guest's n...

Which segment of the tourism industry includes lodging operations?Hospitality Which type of lodging operation offers its guests sleeping rooms, meeting space and complete food and beverage services?Full-Service An ala carte menu is one in which the menu items offered are individuallyPriced Which type of hotel is typically operated out of a converted home?Bed and Breakfast The US tourism industry is one of the top ten largest industries in49/50 states What is the approximate size of the "...

401kPlan A plan which allows employees to make tax-deferred contributions to retirement savings accounts. Many employers match these contributions at a specified ratio to help retirement savings build faster. BeneficiaryThe person or persons who are designated to receive the amount of the death benefit if the policyholder dies. Cafeteria PlanTax-qualified flexible benefit plans that are offered by participating employers. It was created by the internal Revenue Code Section 125 Capital...

Lists to create before passing away1. Personal Inventory 2. Financial Inventory 3. Debts 4. Memberships Power of AttorneyDesignation for an individual to act as an agent and manage affairs if one is no longer able to do so. There are 4 types General POAProvides agent with broad power to act on ones behalf. Durable POAProvides agent with immediate power if one becomes incapacitated Limited (special) POAGrants agent authority to act in only specified matters for a specific period of tim...