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1. Which of the following best describes the ADDIE model in instructional design? A. A performance appraisal method B. A training evaluation tool C. A framework for developing training programs D. A career planning model The ADDIE model (Analysis, Design, Development, Implementation, Evaluation) is a structured framework for designing and delivering training programs. 2. What is the primary goal of a needs assessment in talent development? A. To evaluate employee performanc...

1. Which of the following best describes the role of a Master Black Belt in an organization? A. Facilitates project-level DMAIC implementation B. Manages only Green Belt projects C. Develops strategy, mentors Black Belts, and ensures organizational improvement D. Primarily collects data for Six Sigma projects Rationale: Master Black Belts focus on strategy, training, and mentoring rather than project-level execution. 2. Which tool is most appropriate for identifying the relatio...

1. What is the primary purpose of the Define phase in DMAIC? A) Identify process defects B) Implement process improvements C) Define project goals and scope D) Control future process performance Rationale: The Define phase establishes the project charter, scope, objectives, and customer requirements. 2. Which tool is commonly used to identify the voice of the customer (VOC)? A) Control chart B) Pareto chart C) SIPOC diagram D) Histogram Rationale: SIPOC (Suppliers, Inpu...

1. Which Lean Six Sigma method focuses on improving existing processes? A. DMADV B. DFSS C. DMAIC D. SIPOC DMAIC is used for improving existing processes, while DMADV/DFSS design new processes. 2. In DMAIC, which phase identifies the root causes of defects? A. Measure B. Analyze C. Define D. Control Analyze isolates the true root causes using tools like regression and fishbone diagrams. 3. The primary goal of Lean is to: A. Increase inventory B. Improve customer r...

1. Which of the following best describes the primary objective of supply chain management? A. Minimize transportation costs B. Maximize customer value and competitive advantage C. Increase production output D. Reduce supplier lead time Answer: B SCM seeks to create customer value and competitive advantage through effective coordination of supply chain activities. 2. Which process area includes forecasting, demand planning, and sales & operations planning (S&OP)? A. Source ...

1. Which of the following best describes the primary objective of purchasing? A. Maintain vendor satisfaction B. Reduce inventory levels C. Acquire goods and services at the right quantity, quality, time, and price D. Improve production processes Correct Answer: C Purchasing focuses on obtaining needed goods/services under optimal conditions. 2. A purchase requisition is usually prepared by: A. Accounts payable B. The requesting department C. The supplier D. Purchasin...

1. Which of the following is the primary purpose of supply management within an organization? A. Improving marketing strategies B. Ensuring timely availability of goods and services C. Enhancing employee morale D. Managing customer loyalty programs Answer: B The core objective of supply management is to ensure materials and services are available when needed to support operations. 2. A spend analysis is primarily used to: A. Evaluate customer satisfaction B. Consolidate sup...

1. What is the primary responsibility of the Product Owner? A. Manage the development team B. Write all user stories C. Maximize the value of the product D. Approve code before release Answer: C The Product Owner’s primary accountability is maximizing product value through effective backlog management. 2. Which of the following best describes the Product Backlog? A. A list of tasks for developers B. A static list created at project start C. A dynamic, ordered list of ever...

1. Which of the following is the primary purpose of needs assessment? A. To define business requirements B. To identify the root cause of a business problem C. To create functional specifications D. To define acceptance criteria B Needs assessment focuses on understanding the underlying business problem or opportunity before defining detailed requirements. 2. Which document formally authorizes a business analysis effort? A. Business case B. Requirements management plan C....

1. Which of the following is a core concept in the Business Analysis Core Concept Model™ (BACCM)? A. Risk B. Change C. Governance D. Communication The BACCM includes Change, Need, Solution, Stakeholder, Value, and Context. 2. What is the primary purpose of business analysis? A. Manage technical project tasks B. Enable change to deliver value to stakeholders C. Design the final technical solution D. Perform financial accounting Business analysis focuses on enabling chang...