Study guides, Class notes & Summaries

Supply-side rationing is used by universal healthcare, HMO's and ACO's to cut down on A) Duplication of Effort B) Access to specialists C) Decrease provider communication D) Cost C An ACO (Accountable Care Organization) earns additional money by: A) Setting a flexible fee schedule B) Getting a share of money it saves Medicare C) Producing better patient results D) Both C & B D All Americans have the right to __________under the Affordable Healthcare Act. A) Basic Care B) Purchase C...

Stakeholders Healthcare leaders must respond to the needs of ______ fairly, consistently and quickly to avoid conflict and ensure that the organization meets their interests. patient Leaders must facilitate the building of a culture that encourages staff to consider the _____ perspective. goals Leaders should set realistic, achievable ____ and benchmarks for quality of care, patient satisfaction, and staff satisfaction. Healthcare Organization technology community The HCO (______ ______...

Community hospital A short-stay general or specialty (e.g., women's, children's, eye, orthopedic) hospital, excluding those owned by the federal government Well-Managed Healthcare Organization The _________________________________ describes how excellence is achieved by large HCOs. It identifies the essential functions, their organization, and the measures that document their performance. vertical integration Large HCOs and healthcare systems have a very different vision, called vertical...

Community hospital A short-stay general or specialty (e.g., women's, children's, eye, orthopedic) hospital, excluding those owned by the federal government Well-Managed Healthcare Organization The _________________________________ describes how excellence is achieved by large HCOs. It identifies the essential functions, their organization, and the measures that document their performance. vertical integration Large HCOs and healthcare systems have a very different vision, called vertical...

The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -Increasing horizontal communication Starting recognition programs A hospital's governing board of tr...

2. Who is a stakeholder in the medical practice? A. Only people who own stock in the medical practice. B. Anyone who is affected by the medical practice. C. Patients, employees and owners of the medical practice. D. Only an owner or employee of the medical practice.

Community hospital A short-stay general or specialty (e.g., women's, children's, eye, orthopedic) hospital, excluding those owned by the federal government Well-Managed Healthcare Organization The _________________________________ describes how excellence is achieved by large HCOs. It identifies the essential functions, their organization, and the measures that document their performance. vertical integration Large HCOs and healthcare systems have a very different vision, called vertical...

Community hospital A short-stay general or specialty (e.g., women's, children's, eye, orthopedic) hospital, excluding those owned by the federal government Well-Managed Healthcare Organization The _________________________________ describes how excellence is achieved by large HCOs. It identifies the essential functions, their organization, and the measures that document their performance. vertical integration Large HCOs and healthcare systems have a very different vision, called verti...

improve employee performance through observation and feedback e.g. hospital is opening soon and conducting drills. CNO observes that the last several drills have slow response times for some units. Manager participation with Debriefing Meeting with employees to understand their concerns promote a sense of teamwork among employees. e.g. hospital is opening soon. CNO learns that several employees are getting into arguments. Asking employees to work together resolve department issues like t...

WGU C429 Healthcare Operations Management – Questions and Answers Graded A+ Stakeholders Healthcare leaders must respond to the needs of ______ fairly, consistently and quickly to avoid conflict and ensure that the organization meets their interests. patient Leaders must facilitate the building of a culture that encourages staff to consider the _____ perspective. goals Leaders should set realistic, achievable ____ and benchmarks for quality of care, patient satisfaction, and staff ...