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Exam (elaborations)

naham Patient Access Orientation Training Manual Questions and Verified Answers
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5

August 2025

2025/2026

A+
naham Patient Access Orientation Training Manual Questions and Verified Answers NAHAM responsibilities to patient access services Ans: 1. Admissions 2. Registration 3. Financial Counseling 4. Guest Relations 5. Scheduling 6. Call Centers The Revenue Cycle consist of all of the administrative & clinical functions from a patients 1st point of contact w/a hospital until their account is resolved. Ans: Revenue Cycle Basics 1. Patient Access 2. Clinical Services 3. HIM/Med...
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Exam (elaborations)

NAHAM Glossary Questions and Verified Answers
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29

August 2025

2025/2026

A+
NAHAM Glossary Questions and Verified Answers Accepting Assignment Ans: When a provider agrees to accept the allowable charges as the full fee and cannot charge the patient the difference between the insurance payment and the provider's normal fee. Access Ans: The patient's ability to obtain medical care. The ease of access is determined by such components as the availability of medical services and their acceptability to the patient, the location of health-care facilities,...
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Exam (elaborations)

Naham Exam Questions and Verified Answers
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9

August 2025

2025/2026

A+
AIDET Ans: acknowledge, introduce, duration, explanation, thank you Press Ganey Ans: provides patient service satisfaction surveys, used for both public relations & performance improvement KPI Ans: Key Performance Indicator KPI Example Ans: Preregistration percentage, wait times, accuracy rate, pos collections, productivity HEAT Ans: Hear them out, empathize with the customer, apologize, take responsibility for actions PPE Ans: personal protective equipment EMTALA ...
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Exam (elaborations)

NAHAM CHAA Practice Test Material Questions and Verified Answers
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12

August 2025

2025/2026

A+
NAHAM CHAA Practice Test Material Questions and Verified Answers Which term best describes the process of determining a patients eligibility for specific healthcare services and coverage? Ans: Pre-authorization A patient arrives for an appointment and is unsure about their insurance coverage. What is the most appropriate action for the healthcare access associate? Ans: Verify the patient's coverage by contacting the insurance company What is the purpose of a financial assist...
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Exam (elaborations)

FD EXAM Questions and Verified Answers
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2

August 2025

2025/2026

A+
FD EXAM Questions and Verified Answers According to California law, when does a competent surviving spouse relinquish his or her right to control disposition of the remains of a decedent if he or she fails to act, delegate, or be located? Ans: 10 days after the right devolved upon him or her (H&S 7105) How shall cremated remains that are in a dissolvable urn be scattered at sea? Ans: from a boat only (H&S 7117) According to the FTC Funeral Rule, when is a funeral provider required ...
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Exam (elaborations)

NAHAM CHAA Practice Test Material: Complete Q&A with Verified Solutions-2025/2026
Available in bundle

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11

July 2025

2024/2025

A
Available in bundle
NAHAM CHAA Practice Test Material: Complete Q&A with Verified Solutions-2025/2026
SpencerHenderson
$13.89 More Info

Exam (elaborations)

NAHAM Glossary: Complete Q&A with Verified Solutions 2025/2026
Available in bundle

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24

July 2025

2024/2025

A+
Available in bundle
NAHAM Glossary: Complete Q&A with Verified Solutions 2025/2026
SpencerHenderson
$13.89 More Info