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FD EXAM Questions and Verified Answers

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FD EXAM Questions and Verified Answers According to California law, when does a competent surviving spouse relinquish his or her right to control disposition of the remains of a decedent if he or she fails to act, delegate, or be located? Ans: 10 days after the right devolved upon him or her (H&S 7105) How shall cremated remains that are in a dissolvable urn be scattered at sea? Ans: from a boat only (H&S 7117) According to the FTC Funeral Rule, when is a funeral provider required to give price information over the telephone? Ans: When asked about the provider's offerings or prices (CFR 16,453.2(b)) Assume you just received a license to operate a funeral establishment in California. According to statutes, what activities shall be conducted at the establishment? Ans: Only activities incident, convenient, or related to the preparation and arrangements of human remains. (B&P 7616) In order to obtain a license, what room or rooms must a funeral establishment either maintain or legally share with another licensee? Ans: A suitable room for storage of remains or a preparation room (B&P 7616) When may a preneed funeral trust be irrevocable? Ans: In order for the trustor to become eligible for public social services. (B&P 7737) Which of the following characteristics is not

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NAHAM
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Institution
NAHAM
Course
NAHAM

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Uploaded on
August 19, 2025
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Written in
2025/2026
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NAHAM Questions and Verified Answers


DATA INTEGRITY
Ans: THE PROCESS OF INSURING THAT DATA IS CONSISTENT AND
CORRECT.

JCAHO
Ans: A.K.A. THE JOINT COMISSION

FUTURE DEVELOPMENT
Ans: NAHAM MODEL INCLUDES STATISTICAL REPORTING

SIX SIGMA
Ans: A HIGHLY DISCIPLINED METHOD FOR IMPROVING PROCESS.

COMPLIANCE
Ans: PERFORMANCE ACCORDING TO STANDARDS.

COMPETENCE
Ans: THE STATE OF BEING ADEQUTELY QUALIFIED.

PASSIVE
Ans: CUSTOMER FEEDBACK FORM A CONVERSATION WITH A PATIENT.

ACTIVE
Ans: CUSTOMER FEEDBACK OBTAINED FROM A SURVEY.

FOCUS PDCA
Ans: ALSO KNOWN AS THE DEMING CYCLE.

BENCHMARKING
Ans: AN IMPROVEMENT TOOL TO COMPARE PERFORMANCE TO
ANOTHER ORGANIZATION.
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