- Study guides, Class notes & Summaries

Enterprise Mqi Prep: Written Exam Questions And Answers

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4 pages

Written in 2025/2026

Grade A+

EduSprint

ENTERPRISE GROUP 56EE MQI : REMARKETING Question and answers correctly solved ⦁ What is a "risk car"? "Buyback"? What are the benefits to having these? - correct answer Risk car: owned outright. Car bought for the fleet and then sold back into the marketplace, we bear the loss or gain (98% of fleet) Buyback: bought from manufacturer. Previous agreement to buy the car back with an agreed mileage, condition, and time restriction (2% of fleet) ⦁ What is Remarketing responsi...

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4 pages

Written in 2024/2025

Grade A+

Academia199

MQI Enterprise 06 Questions and Answers RVP Section Founding Values 1. Great things happen when we listen to our customers and each other 2. Our Brands are the most valuable things we own 3. Customer service is our way of life 4. Our company is a fun and friendly place where teamwork rules 5. We work hard... and we reward hard work 6. Personal honesty and integrity are the foundations of our success 7. Our doors are open 8. We strengthen our communities one neighborhood a...

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12 pages

Written in 2026/2027

Grade A+

julianah420

MQi (Absolutes) Questions and Answers - COMPANY PHILOSOPHY - FOUNDING VALUES We work hard and we reward hard work Enterprise is a fun, friendly place where teamwork rules Customer service is our way of life Our doors are open Great things happen when we listen our customers and to each other Personal honesty and integrity are the foundations of our own success Our brands are the most valuable thing we own We strengthen our community one neighborhood at a time ...

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4 pages

Written in 2026/2027

Grade A+

julianah420

ERAC MQI STUDY GUIDE QUESTIONS AND ANSWERS How do you calculate IPC? (Days in monthRateDE%) + Net other When do we get our tires replaced? When tread is at/below 4/32nds What do we not repair according to Group 18's bumper policy Cuts/ Scuffs/ Scrapes T/F You should document damage that qualifies as 'bumper policy' T - mark as wear and tear What do you do about bumper policy damage that's larger than the e-tool and no claim exists If damage marked ...

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14 pages

Written in 2026/2027

Grade A+

julianah420

GRILL MQI ANSWERS- 100- SOLVED. Who began enterprise/ year? Jack Taylor 1957 (7 cars) What was name of company in 1957? Executive Leasing In what year did our group rent its first vehicle? 1990 Executive Chairman Andy Taylor President Pam Nicholson CEO Pam Nicholson Senior VP of NA Operations Chrissy Taylor Senior VP of the Northeast Rob Wilson VP / GM of Group 57 Greg Cavoli Regional Area Manager of the North Tom Walling ...

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7 pages

Written in 2026/2027

Grade A+

julianah420

Enterprise MQI- Area Manager Questions with Solutions Dash manager plan: understand the role it plays in each of the areas below. Know what the branch responsibility is and how to use it in your branch. Dash mgr. fleet planning. Focus. Sales culture/ absolutes. Branch responsiblity sheet assigns responsiblitiea. If completed= profitable branch. Employee development: training, mentoring (formal & informal) career conversations, progressive discipline, progress reports, hiring process, le...

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3 pages

Written in 2026/2027

Grade A+

julianah420

MQI Study guide - Human Resources Questions and Answers 100% Correct How should you enter your time into WorkBrain each day? By using the ETM on the Start up page How do you change your personal information? Self-service with workday How much do you earn for having an employee referral get hired? MT: 250 after 120 days; 250 after RSET 250 after MQI PT: 100 after 120 days What are 2 easy ways to find an MT employee referral? 1. Friend who can be successful at enterprise...

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3 pages

Written in 2026/2027

Grade A+

julianah420

MQi Risk Management portion

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9 pages

Written in 2026/2027

Grade A+

julianah420

MQI Ultimate Study Guide Questions and Answers What is the best way to reduce your breakeven Grow fleet and increase days earned A branch has a vehicle stolen from the lot. Which column of the Revenue and Expense Per Unit Analysis would be affected by the theft? Uninsured Loss What is our group goal for bad debt $5/Car What is the fiscal year for Enterprise Holdings? August 1st through July 31st True or False? An unrecovered conversion would hit the branch's b...

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18 pages

Written in 2026/2027

Grade A+

julianah420

MQI-RESERVES QUESTIONS WITH SOLUTIONS WHAT ARE RESERVES? *How we allocate our losses HOW ARE RESERVES CALCULATED? *They are a 12-month rolling average plus 10% buffer of our subro claims, damage waiver losses, and uncollected claims HOW CAN YOU REDUCE COST? *Sell CDW to the right people *Ask really good questions to ensure there aren't any contract violations that would void CDW WHAT IS LOSS PER CAR (LPC) *One month snap shot of the branches losses + subro bad debt ...

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1 pages

Written in 2026/2027

Grade A+

julianah420

Group 24 MQI Study Guide Questions and Answers 8 Founding Values: (OGWOWPEC) Our brands are the most valuable things we own Great things happen when we listen to our customers and each other We work hard and we reward hard work Our doors are open We strengthen our communities one neighborhood at a time Personal honesty and integrity are the foundation of our success Enterprise is a fun and friendly place where teamwork rules Customer service is our way of life 4 core areas Emplo...

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12 pages

Written in 2026/2027

Grade A+

julianah420

MQI Prep Group 40 Questions and Answers Ethics & Compliance Team Matt Sanderson Chris Schulman Rozy Thomas Jess Morales Matt Bittner What is the purpose of the ethics team? A team of people from our group that meet quarterly to conduct intake on our ethics concerns & issues. They formulate & execute on ethics goals, & ensure that compliance requirements are met. CEO Chrissy Taylor SVP of North American Operations Rob Wilson Group 40 GM Matt Sanderson ...

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11 pages

Written in 2026/2027

Grade A+

julianah420

Enterprise MQI Part 1 Questions and Answers Graded A+

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37 pages

Written in 2026/2027

Grade A+

julianah420

Group 51 MQI Study Guide Questions and Answers 100% Correct Founding Value: Our brands... Our brands are the most valuable thing we own Founding Value: Our doors... Our doors are open Founding Value: Personal... personal honesty and integrity are the foundations of our success Founding Value: Customer... Customer service is our way of life Founding Value: Enterprise is... Enterprise is a fun and friendly place where teamwork rules Founding Value:We work ...

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11 pages

Written in 2026/2027

Grade A+

julianah420

Group 55 MQI Questions and Answers

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17 pages

Written in 2026/2027

Grade A+

julianah420

Business Management MQI study guide Questions and Answers How is the number of units calculated? Group wide count that takes place at midnight every night. It is an average number of units in fleet/on rent for the month to date so far. What is the name we give to our revenue and how do we calculate it? What account number is associated with it? Formula for IPC? Customer and Internal or Time and Miles. Account #1481. T&M= ADR x Days Earned x Days in the Month. IPC=Times and Miles + Net ...

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4 pages

Written in 2026/2027

Grade A+

julianah420

MQI - Risk Management Questions and Answers 100% Correct What are comprehensive/collision reserves and how are they calculated? What is the difference between Loss Per Car vs. comp and collision reserves? Give 4 examples of what can affect comp/collisions reserves. □ All accounting activity for a damage unit while on rent spread over a 12 month rolling average (1) □ LPC is all accounting activity for a damage unit in that one given month and Comp/Collision reserves are calculate...

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5 pages

Written in 2026/2027

Grade A+

julianah420

Enterprise MQI Questions and Answers Bad Debt Money owed and not collected. Uninsured Loss Damage while car is NOT on rent. (CLUED) (Goal = 7-10) CLUED - Conversions - Lot Damage - Undocumented Damage - Employee Damage - Detectable Fraud 4 Core Areas 1) Employee Development 2) Customer Service 3) Growth 4) Profitability What drives sustainable growth? - Running Tight - YES Mentality What is a "Yes" Mentality? - Say yes to every deal - F...

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2 pages

Written in 2026/2027

Grade A+

julianah420

GROUP 44 MQI- BUSINESS MANAGEMENT QUESTIONS WITH CORRECT ANSWERS What are four controllable costs, and how can you control them? Fuel: properly explaining fuel expectations for customers: two differnet options, and then holding customers accountable. customer satisfaction: - 100% ESQi plan 1. All cars cleaned, staged and spot checked the night before. Returns are cleaned immediately. If it sits, it's clean. 2. Rental Ready: Expectation is 100% completion. QB plan should be exe...

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8 pages

Written in 2026/2027

Grade A+

julianah420

Enterprise MQI PREP Group 03 2026 Questions and Answers Hours for Full time and Part time employees Full time: 45-48, Part time: 25 Why is it important to approve timesheets daily? To ensure that employees are staying within hours. When is it okay for a manager to input or change time for an employee? Never; Only with employee approval How is Jury Duty, Paternity Leave, Bereavement Leave handled? By HR. Employees qualify after one year. Explain "Our doors are ...

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5 pages

Written in 2026/2027

Grade A+

julianah420

MQI Prep – GRM Questions with Complete Solutions Know who founded the company, when, original name, and corporate headquarters. Jack Taylor founded the company in 1957. The original name was the "Executive Leasing Company". Corporate headquarters are located in St. Louis. Know the company founding values. (COWPEGWH) Customer service is our way of life. Our doors are always open. We work hard and we reward hard work Our brands are the most valuable thing we own. ...

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5 pages

Written in 2026/2027

Grade A+

julianah420