- Study guides, Class notes & Summaries

MOPAREXAM24 - Selling Mopar Accessories Exam Questions And A

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3 pages

Written in 2024/2025

Grade A+

Cindellera

SSME01WB - Mopar Customizing Essentials Exam Questions And A

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3 pages

Written in 2024/2025

Grade A+

Cindellera

Mopar Exam Questions And A

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9 pages

Written in 2024/2025

Grade A+

Cindellera

MKTG 4120 Chapter 7 Exam Questions And A

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5 pages

Written in 2024/2025

Grade A+

Cindellera

MOPAREXAM24 - Understanding Mopar Services Exam Questions And A

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3 pages

Written in 2024/2025

Grade A+

Cindellera

SSME04WB - Selling Mopar Accessories Exam Questions And A

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3 pages

Written in 2024/2025

Grade A+

Cindellera

Consumer Behavior Ch. 4 & 5 Exam Questions And A

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31 pages

Written in 2024/2025

Grade A+

Cindellera

Traditional Marketing Strategies Topic 7 Quick Check Exam Questions And A

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6 pages

Written in 2024/2025

Grade A+

Cindellera

Mopar drag racers in the early sixties had success with the 413 and 426_____________. - Answer Wedge What was the name of the early sixties drag racing team made up of Chrysler engineers? - Answer Ramchargers The 426 HEMI engine was the first ever to run _______________ in NHRA. - Answer 12-second quarter mile The Performance Handling Package featuring Bilstein high-performance shock absorbers is available on _________________. - Answer Challenger and Charger GT and R/T mode...

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7 pages

Written in 2024/2025

Grade A+

TestSolver9

How can you ensure that your customer has completed their enrollment setup before leaving the dealership? - Answer Have the customer perform and action using their vehicle's phone app Using the data from _____, dealerships can proactively reach out to customers for their specific Service and Sales needs. - Answer connected vehicles Which of the following is NOT true about Connected Services? - Answer Free subscription for 3 years Stellantis Roadside Assistance includes towin...

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2 pages

Written in 2024/2025

Grade A+

TestSolver9

Which was NOT a performance vehicle with parts created by Mopar in the 1980s? - Answer Dodge Diplomat Matt Hagan has won multiple world championships in which racing circuit? - Answer Funny Car The Mopar Brand launched high-performance "package cars" based on the 1962 Plymouth Belvedere and ______________. - Answer Dodge Dart A Jeep Compass customer wants to transport her kayak to and from the river. You recommend the Mopar roof rack cross rails and kayak carrier. She has...

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2 pages

Written in 2024/2025

Grade A+

TestSolver9

What accessory is typically associated with the comfort and convenience customer lifestyle? - Answer Cargo bins What can you do to better understand a customer's lifestyle and recommend products that fit his or her needs? - Answer Ask the right questions. You've successfully added Mopar rock rails and all-weather floor mats to Steve's new Wrangler purchase. Which best practice should you follow next? - Answer Contact Steve the day after delivery and a few weeks later to s...

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2 pages

Written in 2024/2025

Grade A+

TestSolver9

Stellantis Roadside Assistance is available 24 hours a day, _______ a week. - Answer 7 days Jeep Wave and Wagoneer Client Services are available ___________. - Answer 24 hours a day, 7 days a week The focus of Mopar Customer Care is ___________. - Answer people Which of the following is NOT true about the DrivePlus Mastercard? - Answer Limited cashback on Mopar purchases How can you help customers manage unexpected vehicle expenses? - Answer Recommend applying for the ...

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2 pages

Written in 2024/2025

Grade A+

TestSolver9

Jill wants to add a roof rack and roof-mount cargo basket and net to her existing Jeep Cherokee, but wants to split up her payments. Which financing option is available to her? - Answer DrivePlus Mastercard What is the best way to initiate an accessories sale to a Gladiator customer? - Answer Ask the customer questions to understand their interests, wants and needs. What can you do to better understand a customer's lifestyle and recommend products that fit his or her needs? - Answ...

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4 pages

Written in 2024/2025

Grade A+

TestSolver9

MOPAR Bundled Exams Questions and Answers 100% Pass Guaranteed | Reviewed 2025

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7 items

EmilyCharlene

MOPAREXAM22 - Understanding Mopar Services Exam Questions and Answers 100% Pass The focus of Mopar Customer Care is _____. - people Which customers are eligible to receive Ownership benefits? - All customers The Mopar Vehicle Protection (MVP) _____ plan provides extended, Stellantis-backed coverage on more than 5,000 components. - Maximum Care How can you ensure that your customer has completed their enrollment setup before leaving the dealership? - Have the customer perform and action u...

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3 pages

Written in 2024/2025

Grade A+

EmilyCharlene

MOPAREXAM22 - Understanding Mopar Services Questions and Answers 100% Pass Factory-trained technicians perform standard Express Lane Services on vehicles, such as oil and filter change, tire rotation, fluid top off and ______. - complimentary multi- point inspection The Mopar Vehicle Protection (MVP) _______ plan provides extended, Stellantis-backed coverage on more than 5,000 components. - Maximum Care How many years of complimentary maintenance do Wagoneer retail customers receive wit...

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3 pages

Written in 2024/2025

Grade A+

EmilyCharlene

MOPAREXAM22 - Mopar History and Heritage Exam Questions and Answers 100% Pass According to the Mopar Brand Purpose, "service" focuses on which aspect of the brand's business? - People In 2019, Matt Hagan raced the winner's circle four times and won his third world championship in which racing circuit? - Funny Car A potential Jeep Gladiator customer is interested in equipping the vehicle for off- roading. You identify Mopar accessories that fit his needs and show him the cost ...

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2 pages

Written in 2024/2025

Grade A+

EmilyCharlene

MOPAREXAM24 - Selling Mopar Accessories Questions and Answers 100% Pass How would you use Mopar "Dream Cards" with customers? - Show examples of an accessorized vehicle with part names and numbers How should you help your customers enroll in the applicable services for their vehicle? - Walk through the complete enrollment process with your customer before they leave the dealership. The Jeep Wrangler hardtop headliner fits better than aftermarket options. Which "FAB" category...

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3 pages

Written in 2024/2025

Grade A+

EmilyCharlene

MOPAR EXAM 2025 - Understanding Mopar Services Questions and Answers 100% Pass Stellantis Roadside Assistance includes towing to the nearest Stellantis dealer and which other service? - Fuel delivery Which Prepaid Maintenance Plan can be sold in the Service Lane? - Lube, oil and filter plans Customers can contact Stellantis Roadside Assistance via their vehicle's mobile app or the ________________. - Roadside Assistance phone number The Stella chat bot, Jeep Wave and Wagoneer Client ...

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2 pages

Written in 2024/2025

Grade A+

EmilyCharlene