Study guides, Class notes & Summaries

What is a good definition of the measure of hotel check-in time? - Answer-The time in minutes from the moment the customer arrives at the desk to the moment they receive their key NEXT QUESTION Which of the following strategies might lead to a biased sample? - AnswerWhich of the following is a continuous measure? - Answer-The number of minutes it takes to unload a truck Which of the following statements is true if the Takt Time is equal to 1 minute? - Answer-One unit must exit the process ...

LSSGB - Measure Phase Test (Grade: 85%)

LSSGB - Analyze Phase Test (Grade: 92%) Graded A 2024

Increasing the performance in a Six Sigma organization from 3 sigma to 4 sigma would reduce the defects per million opportunities by a factor of... - 10 (rounded). The 4 sigma defect rate is 6210 ppm and the 3 sigma defect rate is 66807 ppm or a ratio of 1:10.76. What is the inference of "Process is in control" according to Walter Shewhart? - Process has chance causes - The only time the process is said to be in control is when the common causes of variation contribute to the variability of...

If the chance that any one of five telephone lines is busy at any instant is 0.01, then what is the probability that all the lines are busy? A. (0.01)^4 B. (0.01)^5 C. (0.01)^6 D. (0.01)^10 - B. (0.01)^5 N = 5, p = 0.01, x = 5 Apply Standard formula for Binomial Distribution. Thus, option b is the correct answer. Who should complete the control phase after the successful completion and implementation of the first four phases of DMAIC? A. The green belt alone; the project has been succe...

Which of the following are measures used to describe the center of the data set? a) median b) mean c) mode d) all of the above - d) all of the above For symmetric data, which of the following is true? a) mode>mean>median b) mode<mean<median c) mode=mean=median d) none of the above - c) mode=mean=median

Alternative Hypothesis (Ha) - The "difference" hypothesis, aka greater than, less than, or not equal to the normal. Null Hypothesis (Ho) - The hypothesis of "no effect" or "no difference" from normal. Associative Brainstorming - Generating rapid-fire ideas based on immediate association with other ideas. Specific Aim Statement - Statement outlining the intent of a PI Activity as a measurable, time-bound objective for improving an input that is contributing to our problem. Expectancy...

Which of the following is not a characteristic of a value add task - it should be eliminated Moving documents from workstation to workstation is an example of which lean waste? - Transportation A lean system operates with fewer resources than traditional systems do - Yes Which term connotes waste and inefficiency? - Muda Which one is not included in the list of eight wastes? - poor product design Which of the following would you not expect to see in a lean production system? - Frequent sc...

Sample Sign Test - It is the simplest of all the non-parametric tests that can be used instead of a One Sample T Test. Affinity Chart - A tool for organizing large quantities of information from many people. It is often used with Brainstorming and other creative thinking activities. It sorts a large quantity of unorganized information into related categories. Analytic Hierarchy Process - It is a decision making method used to deal with complex information. Automation - Transfer of human i...

True or False: The impact/effort matrix is a simple five-square matrix that takes each solution and places it in the quadrant that best reflects the impact expected and the effort required if that solution were chosen. - False, it's a four-square matrix Which of the following is an objective of the Improve Phase? a) execute full-scale implementation b) confirm scope, goals and objectives of a project c) conduct benchmarking d) find the critical Xs (root causes) - a) execute full-scale im...