Popular courses 'ITIL' at ITIL
ITIL - Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about ITIL? On this page you'll find 93 study documents about ITIL.
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Exam (elaborations)
ITIL® 4 Foundation (Practice Exam #1) Questions with Correct Answers 100% Verified
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---20January 20262025/2026A+
- ITIL® 4 Foundation (Practice Exam 
#1) Questions with Correct Answers 
100% Verified
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$13.99 More Info
EmilyCharlene
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Exam (elaborations)
ITIL 4 Foundations Exam ACTUAL QUESTIONS AND CORRECT ANSWERS
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---22December 20252025/2026A+
- ITIL 4 Foundations Exam ACTUAL 
QUESTIONS AND CORRECT ANSWERS 
PESTLE (list) - CORRECT ANSWERS 
Economic 
Social 
Technological
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$11.99 More Info
nzomokelvin15
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Exam (elaborations)
ITIL 4 Foundation UPDATED Study Guide QUESTIONS AND CORRECT ANSWERS
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---28December 20252025/2026A+
- ITIL 4 Foundation UPDATED Study Guide 
QUESTIONS AND CORRECT ANSWERS 
acceptance criteria - CORRECT ANSWERS 
A list of minimum 
requirements that a service or service component must meet for it to be 
acceptable to key stakeholders
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$16.99 More Info
nzomokelvin15
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Exam (elaborations)
ITIL Foundation v4 Cert Prep 1 UPDATED Study Guide QUESTIONS AND CORRECT ANSWERS
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---8December 20252025/2026A+
- ITIL Foundation v4 Cert Prep 1 UPDATED 
Study Guide QUESTIONS AND 
CORRECT ANSWERS 
Service Management - CORRECT ANSWERS 
A set of specialized 
organizational capabilities for providing value to customers in the form of 
services. (Ch 2, pg 18)
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$11.49 More Info
nzomokelvin15
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Exam (elaborations)
ITIL Exam Practice Test #1 ACTUAL QUESTIONS AND CORRECT ANSWERS
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---5December 20252025/2026A+
- ITIL Exam Practice Test #1 ACTUAL 
QUESTIONS AND CORRECT ANSWERS 
Which guiding principle uses experiences from one improvement activity to 
improve the next activity - CORRECT ANSWERS 
Progress iteratively 
with feedback
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$10.49 More Info
nzomokelvin15
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Exam (elaborations)
ITIL 4 Practice Test UPDATED Study Guide QUESTIONS AND CORRECT ANSWERS
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---19December 20252025/2026A+
- ITIL 4 Practice Test UPDATED Study 
Guide QUESTIONS AND CORRECT 
ANSWERS 
Which type of stakeholder would most likely derive value through financial 
benefits, dividends, and a sense of assurance and stability?
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$15.99 More Info
nzomokelvin15
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Exam (elaborations)
ITIL 4 Foundation UPDATED Study Guide QUESTIONS AND CORRECT ANSWERS
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---28December 20252025/2026A+
- ITIL 4 Foundation UPDATED Study Guide 
QUESTIONS AND CORRECT ANSWERS 
acceptance criteria - CORRECT ANSWERS 
A list of minimum 
requirements that a service or service component must meet for it to be 
acceptable to key stakeholders
-
$14.49 More Info
lamyademmons14
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Exam (elaborations)
ITIL 4 Foundation Terms 4 Exam (EN) UPDATED Study Guide QUESTIONS AND CORRECT ANSWERS
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---11December 20252025/2026A+
- ITIL 4 Foundation Terms 4 Exam (EN) 
UPDATED Study Guide QUESTIONS 
AND CORRECT ANSWERS 
availability management practice - CORRECT ANSWERS 
The practice 
of ensuring that services deliver agreed levels of availability to meet the needs 
of customers and users.
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$10.49 More Info
nzomokelvin15