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ITIL 4 Exam Questions With 100% 
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ITIL 4 Exam UPDATED Study Guide QUESTIONS AND CORRECT ANSWERS
- Exam (elaborations) • 9 pages • 2025
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ITIL 4 Exam UPDATED Study Guide 
QUESTIONS AND CORRECT ANSWERS - Service Management - CORRECT ANSWERS 
A set of 
specialized organizational capabilities for enabling value for 
customers in the form of service
ITIL 4 Foundation ACTUAL QUESTIONS 
AND CORRECT ANSWERS 
governance - CORRECT ANSWERS 
organization is directed and controlled
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ITIL 4 Foundation exam ACTUAL QUESTIONS AND CORRECT ANSWERS
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ITIL 4 Foundation exam ACTUAL 
QUESTIONS AND CORRECT ANSWERS 
What is the purpose of problem management? - CORRECT ANSWERS 
Reduces the likelihood and impact of incidents
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ITIL 4 Foundation Chapter 1 UPDATED Study Guide QUESTIONS AND CORRECT ANSWERS
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ITIL 4 Foundation Chapter 1 UPDATED 
Study Guide QUESTIONS AND 
CORRECT ANSWERS 
ITIL (Information Technology Infrastructure Library) - CORRECT ANSWERS 
A best practice guidance for IT service management. Origin of England 
in the late 1980s.
ITIL 4 Foundation ACTUAL QUESTIONS 
AND CORRECT ANSWERS 
governance - CORRECT ANSWERS 
organization is directed and controlled
ITIL 4 Foundation ACTUAL QUESTIONS 
AND CORRECT ANSWERS 
governance - CORRECT ANSWERS 
organization is directed and controlled
ITIL 4 EXAM 2025/2026 QUESTIONS AND 
ANSWERS 100% PASS
ITIL 4 Exam Questions with correct Answers (A+ GRADED 100% VERIFIED)| 2025/2026
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ITIL 4 Foundations for WGU Questions and Verified Answers
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ITIL 4 Foundations for WGU Questions and 
Verified Answers 
Service Management 
Ans: Is a set of specialized organizational capabilities for providing value to 
customers in the form of services 
Product 
Ans: A configuration of an organization's resources designed to offer value 
for a consumer 
Service Offering 
Ans: A formal description of one or more services, that are aggregated, 
designed to address the needs of a target consumer group 
Service Relationships 
Ans: cooperatio...
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