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PS 103 Lesson 1: Understanding the Science of Human Factors Karen's Error: Karen is a pediatric nurse with more than seven years of experience. She cares for many sick children: Some cases are simple, others complex. Working in this environment, Karen and her colleagues experience emotions ranging from joy to pain. It has been a particularly hectic week for Karen. Not only are three staff nurses out on leave, but the float and per diem nurses brought in to help have little pediatric experien...

Referring to the case on the previous page,(opens in a new tab) what factors do you think most likely affected Karen's ability to reconnect the electrodes correctly? - Answer - Interruption - Stress - Fatigue - The design of the equipment Here is a quick example of how equipment design can set people up for failure. Look at the TV remote control below. How do you turn on the TV? - Answer The small green button at the bottom Which of the following is a skill-based error yo...

Which of the following types of errors is associated with controlled thinking? - Answer Controlled thinking is when we consciously, often slowly, solve problems and make decisions. This is when errors of planning can occur, also known as "mistakes." In comparison, automatic thinking is rapid, effortless thought, during which we are vulnerable to what experts call skill-based errors, which include errors of execution or memory storage. At the end of a double shift, an experienced n...

Human factors is the study of - Answer Human factors is an established science that uses many disciplines to understand how people perform under different circumstances. This engineering discipline deals with the interface of people, equipment, and the environment. Which of the following is an example of unconscious processing by the brain? - Answer Optical illusions and mistakes involving look-alike drugs and names reflect unconscious processing by the human brain. Unconscious pr...

IHI PS 103 Exam with Questions and Answers

IHI PS 103 Objective Assessment Exam 1 Questions with Definitive Correct Solutions||Updated 2025/2026 Syllabus||A+ Graded|100% Guaranteed Pass!!! Human factors is the study of: (A) Interactions among humans (B) Interactions between humans and machines (C) Interactions between humans and the environment (D) All of the above - ANSWER (D) All of the above Which of the following statements about computerized prescriber order entry systems (CPOEs) is true? (A) Several studies have disput...

IHI PS 103: Root Cause and Systems Analysis Study Guide (2025/2026) Course Description: This course teaches the foundational methods for investigating a patient safety event, including understanding the key concepts of a Just Culture, performing a rigorous root cause analysis (RCA), and developing effective actions to prevent future harm. Module 1: Introduction to Root Cause Analysis 1. What is the primary goal of a Root Cause Analysis (RCA)?  ANSWER The primary goal is not to assign ...

Human factors is the study of: (A) Interactions among humans (B) Interactions between humans and machines (C) Interactions between humans and the environment (D) All of the above (D) All of the above Which of the following is an example of unconscious processing by the brain? (A) Optical illusions (B) Skipping a step on a checklist to save time (C) Mistaking one drug for another because of look-alike packages (D) A and C (D) A and C