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DETERMINING FACTORS REGARDING THE SATISFACTION OF HOSPITALIZED PATIENTS IN A PUBLIC HEALTH UNIT
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6

July 2024

2023/2024

A+
nterconnecting patient safety and satisfaction has become a major goal contributing to the evaluation and continuous improvement of healthcare quality, and is a predictor of future behaviors, patient retention and intention to return for care. For this reason, medical prognosis has been shown to be better in patients who report a high level of satisfaction with the medical care they receive. However, the results of patient satisfaction assessment are not always similar to tho...
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