HRM. 353
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HRM. 353 CHAPTER 14 — EVALUATION OF HR PROGRAMS AND POLICIES
- Exam (elaborations) • 15 pages • 2021
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HRM. 353 CHAPTER 14 — EVALUATION OF HR PROGRAMS AND POLICIES 
 
MULTIPLE CHOICE 
1. What type of costs can be estimated but not measured easily by financial 
expenditures? 
a. direct 
b. indirect 
c. tangible 
d. intangible 
ANS: B BLM: HIGHER ORDER REF: Page 389 
2. Why do some managers resist the need to measure the effectiveness of 
their performance? 
a. Because it is impossible to calibrate meaningful measures. 
b. Because they know that they are underperforming in their jobs. 
c. Because...
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