DECISION SUPPORT SYSTEMS EXAM 1 QUESTIONS AND ANSWERS
Machine-generated data - CORRECT ANSWER✅✅What is data created by a machine without human
intervention?
Offer additional value through wider product distribution - CORRECT ANSWER✅✅What describes how
a company can reduce the threat of substitute products or services?
Value Chain Analysis - CORRECT ANSWER✅✅______ executes the business strategy.
Switching costs - CORRECT ANSWER✅✅____ are costs that make customers reluctant to switch to
another product or service
Netflix - CORRECT ANSWER✅✅____ is not a technology company but used technology to revamp the
business process of renting movies.
Big Data - CORRECT ANSWER✅✅What is a collection of large, complex data sets, including structured
and unstructured data that cannot be analyzed using traditional database methods and tools?
Threat of Substitute Products or Services - CORRECT ANSWER✅✅____ is high when there are many
alternatives to a product or service and low when there are few alternatives from which to choose.
Operations Management - CORRECT ANSWER✅✅Which department manages the process of
converting or transforming resources into good or services?
SWOT Analysis - CORRECT ANSWER✅✅____ evaluates a project's position.
Internet of Things - CORRECT ANSWER✅✅____ is a world where interconnected, internet-enabled
devices or "things" can collect and share data without human intervention.
Temporary - CORRECT ANSWER✅✅Identifying competitive advantages can be difficult and explains
why they are typically ____
, Behavioral Analytics - CORRECT ANSWER✅✅What uses data about people's behaviors to understand
intent and predict future actions?
Management Information System - CORRECT ANSWER✅✅MIS is a business function, like accounting or
sales, which moves information about people, products, and processes across the company to facilitate
decision making and problem solving. What does MIS stand for?
Chief Security Officer - CORRECT ANSWER✅✅____ is responsible for ensuring the security of business
systems and developing strategies and safeguards against attacks by hackers and viruses.
Internal, Helpful - CORRECT ANSWER✅✅Strengths would be categorized as ___ in a typical SWOT
analysis.
Value Chain Analysis - CORRECT ANSWER✅✅___ views a firm as a series of business processes that
each add value to the product or service.
Fact - CORRECT ANSWER✅✅____ is the confirmation of validation of an event or object.
Employee data, Promotion data, and vacation data - CORRECT ANSWER✅✅Which data types are
typically found in the Human Resources department?
Chair Automation Officer - CORRECT ANSWER✅✅What determines if a person or business process can
be replaced by a robot or software?
They must apply sophisticated analysis techniques, such as Porter's strategies, to make decisions -
CORRECT ANSWER✅✅Which of the following is a reason why managerial decision-making is
challenging?
problem idenrification - CORRECT ANSWER✅✅Recall the decision-making process highlighted in your
text. Which of the following represents the first step in the process?
Machine-generated data - CORRECT ANSWER✅✅What is data created by a machine without human
intervention?
Offer additional value through wider product distribution - CORRECT ANSWER✅✅What describes how
a company can reduce the threat of substitute products or services?
Value Chain Analysis - CORRECT ANSWER✅✅______ executes the business strategy.
Switching costs - CORRECT ANSWER✅✅____ are costs that make customers reluctant to switch to
another product or service
Netflix - CORRECT ANSWER✅✅____ is not a technology company but used technology to revamp the
business process of renting movies.
Big Data - CORRECT ANSWER✅✅What is a collection of large, complex data sets, including structured
and unstructured data that cannot be analyzed using traditional database methods and tools?
Threat of Substitute Products or Services - CORRECT ANSWER✅✅____ is high when there are many
alternatives to a product or service and low when there are few alternatives from which to choose.
Operations Management - CORRECT ANSWER✅✅Which department manages the process of
converting or transforming resources into good or services?
SWOT Analysis - CORRECT ANSWER✅✅____ evaluates a project's position.
Internet of Things - CORRECT ANSWER✅✅____ is a world where interconnected, internet-enabled
devices or "things" can collect and share data without human intervention.
Temporary - CORRECT ANSWER✅✅Identifying competitive advantages can be difficult and explains
why they are typically ____
, Behavioral Analytics - CORRECT ANSWER✅✅What uses data about people's behaviors to understand
intent and predict future actions?
Management Information System - CORRECT ANSWER✅✅MIS is a business function, like accounting or
sales, which moves information about people, products, and processes across the company to facilitate
decision making and problem solving. What does MIS stand for?
Chief Security Officer - CORRECT ANSWER✅✅____ is responsible for ensuring the security of business
systems and developing strategies and safeguards against attacks by hackers and viruses.
Internal, Helpful - CORRECT ANSWER✅✅Strengths would be categorized as ___ in a typical SWOT
analysis.
Value Chain Analysis - CORRECT ANSWER✅✅___ views a firm as a series of business processes that
each add value to the product or service.
Fact - CORRECT ANSWER✅✅____ is the confirmation of validation of an event or object.
Employee data, Promotion data, and vacation data - CORRECT ANSWER✅✅Which data types are
typically found in the Human Resources department?
Chair Automation Officer - CORRECT ANSWER✅✅What determines if a person or business process can
be replaced by a robot or software?
They must apply sophisticated analysis techniques, such as Porter's strategies, to make decisions -
CORRECT ANSWER✅✅Which of the following is a reason why managerial decision-making is
challenging?
problem idenrification - CORRECT ANSWER✅✅Recall the decision-making process highlighted in your
text. Which of the following represents the first step in the process?
