Globalization - The Good - Answers Gives companies access to resources, lowers consumer
prices, and improves livelihoods in exporting countries.
Globalization - The Bad - Answers Creates intense global competition.
Globalization - The Ugly - Answers Reflects unsafe labor conditions and exploitation risks in
global supply chains (e.g., Rana Plaza).
Resource Chaser Strategy - Answers Locates operations where labor or materials are cheapest;
focuses on cost efficiency.
Market Chaser Strategy - Answers Locates operations near customer markets to improve
responsiveness and local presence.
Hybrid Global Network - Answers A blend of resource- and market-chasing strategies (e.g.,
Embraer).
Configuration in Network Design - Answers Decides where in the world value-added activities
should be located.
Coordination in Network Design - Answers Determines how dispersed facilities should work
together to create value.
Global Network Design Process - Answers A multi-stage process: get strategy right, select
country, community, and site.
Multicriteria Analysis (Weighted-Factor) - Answers A structured tool using weighted variables to
compare global locations.
Integrated Business Planning (IBP) - Answers Aligns sales, marketing, operations, supply chain,
and finance into a unified plan.
S&OP (Sales & Operations Planning) - Answers Internal cross-functional planning process
aligning demand and supply.
CPFR (Collaborative Planning, Forecasting, Replenishment) - Answers External collaboration
with suppliers/customers for forecasting and supply planning.
Costs of Stockouts - Answers Includes lost revenue, lost loyalty, and damaged reputation.
Costs of Overstocks - Answers Includes holding costs, markdowns, disposal costs, and
opportunity cost.
Forecasting Process - Answers A five-step process: decide what to forecast, evaluate data,
choose model, generate forecast, monitor accuracy.