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1. An active listening technique used to create a success- clarifying.
ful transaction is called .
2. One of the first things a customer notices about a SSA personal
appearance.
is their
3. The primary law enforcement for the United
States Postal Service is the . Postal Inspection
Service.
4. What service allows customers to request their
pack- age to be returned before delivery?
Intercept
5. What conservation stamp is a non-postal item
that cannot be used for postage?
6. What is the name of the service offered by the bird stamp
Postal Service to men ages 18-25 to regsister?
7. What free holdout service allows customers to
obtain their mail at the Post Office? Selective Service
Firm
8. What service allows transients and individuals waiting General Delivery
to get PO Boxes to receive mail?
9. What free service allows customers to keep mail at the Hold
post office while on vacation or away from home?
10. What order is used to alter a person's current address Change of
Address
when they move?
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