NCSO ACSA Exam Prep Questions
and Answers
(ATP) Describe what should be included in the pre-audit meeting agenda? - ANSWERS-Purpose
of the audit.
Audit process.
Expected outcomes.
Wrap-up meeting.
Confidentiality of process.
Auditor ethics.
Auditor schedule.
(ATP) When conducting interviews during an audit. What can help you become an active
listener? - ANSWERS-Make eye contact.
Paraphrase.
Respond appropriately.
Ask questions.
(ATP) Describe how observations verify documentation and interview results? - ANSWERS-
Observations verify that activities noted in the documentations are taking place and confirm
answers heard in interviews.
(ATP) List the Three criteria for a suggestion for improvement (SFI)? - ANSWERS-They must state
what was missing in relations to an audit question.
They must offer a suggestion on how to address the deficiency.
They must state why fixing the deficiency is important to the HSMS.
,(ATP) List the steps in the ACSA quality assurance process? - ANSWERS-The auditor completes
the audit submission checklist.
The ACSA confirms standards have been met.
The auditor amends the audit and resubmits audit if required.
(CSA) What type of system is a complete system that maintains high standards throughout every
part of a company's organization? - ANSWERS-Health and Safety Management System HSMS
(CSA) What are the three factors of Due Diligence? - ANSWERS-Forseeability
Preventability
Control
(CSA) What type of losses are cost associated with loss-type incidents? - ANSWERS-Absolute
Losses.
(CSA) What formula give you the LTFR - lost time frequency rate? - ANSWERS-(Lost time cases x
200,000) / Total Employee Hours of Exposure.
(CSA) What formula gives you the IRS - injury severity rate? - ANSWERS-(Lost work days x
200,000) / Total employee hours of exposure.
(CSA) What formula gives you the TRIF - total recordable incident frequency? - ANSWERS-(lost
time cases + medical aids + modified work cases) x 200,000 / Total employee hours of exposure.
(CSA) On a project, who's responsibility is it to develop a collaborative environmental
management program? - ANSWERS-Prime Contract
,(CSA) What is the purpose of an Action Plan? - ANSWERS-To provide a plan to improve the
HSMS over the upcoming year.
(CSA) Corrective actions may very depending on the level of risk, but they should always follow
what format. - ANSWERS-SMART
S - specific
M - measurable
A - attainable
R - relevant
T - Time-bound
(CSA) What helps to identify how well a HSMS is performing against a standard? - ANSWERS-
Audits
(CSA) What are the 4 key principles of instruction for OJT (On-the-job training)? - ANSWERS-Tell
Show
Do
Review
(CSA) Who has the potential liability for mishandling/misuse of a hazardous substance? -
ANSWERS-Anyone responsible for product during its lifecycle.
(CSA) Communication is the expression or exchange of what four items? - ANSWERS-1.
Information
2. Ideas
3. Thoughts
4. Feelings
, (CSA) Individuals communicate using what 5 items? - ANSWERS-Words
Sounds
Signs
Visuals
Behaviours
(CSA) What are the Six steps in order of an effective communication process? - ANSWERS-1.
Developing your message
2. Conveying your message
3. Receiving the message
4. Processing the message
5. Verifying understanding
6. Reflecting
(CSA) List the 5 steps in the Five-Step Site-Specific Hazard Assessment Model? - ANSWERS-1. List
tasks.
2. Identify health and safety hazards
3. Eliminate or control hazards
4. Communicate the hazards and follow controls
5. Repeat the process if there is a change in condition
(CSA) List the 9 steps in the Nine-Step Formal Hazard Assessment Model? - ANSWERS-1. Figure
out what people do
2. List tasks associated with jobs
3. Identify health and safety hazards
4. Rank hazards according to risk
5. Find ways to eliminate or control hazards
and Answers
(ATP) Describe what should be included in the pre-audit meeting agenda? - ANSWERS-Purpose
of the audit.
Audit process.
Expected outcomes.
Wrap-up meeting.
Confidentiality of process.
Auditor ethics.
Auditor schedule.
(ATP) When conducting interviews during an audit. What can help you become an active
listener? - ANSWERS-Make eye contact.
Paraphrase.
Respond appropriately.
Ask questions.
(ATP) Describe how observations verify documentation and interview results? - ANSWERS-
Observations verify that activities noted in the documentations are taking place and confirm
answers heard in interviews.
(ATP) List the Three criteria for a suggestion for improvement (SFI)? - ANSWERS-They must state
what was missing in relations to an audit question.
They must offer a suggestion on how to address the deficiency.
They must state why fixing the deficiency is important to the HSMS.
,(ATP) List the steps in the ACSA quality assurance process? - ANSWERS-The auditor completes
the audit submission checklist.
The ACSA confirms standards have been met.
The auditor amends the audit and resubmits audit if required.
(CSA) What type of system is a complete system that maintains high standards throughout every
part of a company's organization? - ANSWERS-Health and Safety Management System HSMS
(CSA) What are the three factors of Due Diligence? - ANSWERS-Forseeability
Preventability
Control
(CSA) What type of losses are cost associated with loss-type incidents? - ANSWERS-Absolute
Losses.
(CSA) What formula give you the LTFR - lost time frequency rate? - ANSWERS-(Lost time cases x
200,000) / Total Employee Hours of Exposure.
(CSA) What formula gives you the IRS - injury severity rate? - ANSWERS-(Lost work days x
200,000) / Total employee hours of exposure.
(CSA) What formula gives you the TRIF - total recordable incident frequency? - ANSWERS-(lost
time cases + medical aids + modified work cases) x 200,000 / Total employee hours of exposure.
(CSA) On a project, who's responsibility is it to develop a collaborative environmental
management program? - ANSWERS-Prime Contract
,(CSA) What is the purpose of an Action Plan? - ANSWERS-To provide a plan to improve the
HSMS over the upcoming year.
(CSA) Corrective actions may very depending on the level of risk, but they should always follow
what format. - ANSWERS-SMART
S - specific
M - measurable
A - attainable
R - relevant
T - Time-bound
(CSA) What helps to identify how well a HSMS is performing against a standard? - ANSWERS-
Audits
(CSA) What are the 4 key principles of instruction for OJT (On-the-job training)? - ANSWERS-Tell
Show
Do
Review
(CSA) Who has the potential liability for mishandling/misuse of a hazardous substance? -
ANSWERS-Anyone responsible for product during its lifecycle.
(CSA) Communication is the expression or exchange of what four items? - ANSWERS-1.
Information
2. Ideas
3. Thoughts
4. Feelings
, (CSA) Individuals communicate using what 5 items? - ANSWERS-Words
Sounds
Signs
Visuals
Behaviours
(CSA) What are the Six steps in order of an effective communication process? - ANSWERS-1.
Developing your message
2. Conveying your message
3. Receiving the message
4. Processing the message
5. Verifying understanding
6. Reflecting
(CSA) List the 5 steps in the Five-Step Site-Specific Hazard Assessment Model? - ANSWERS-1. List
tasks.
2. Identify health and safety hazards
3. Eliminate or control hazards
4. Communicate the hazards and follow controls
5. Repeat the process if there is a change in condition
(CSA) List the 9 steps in the Nine-Step Formal Hazard Assessment Model? - ANSWERS-1. Figure
out what people do
2. List tasks associated with jobs
3. Identify health and safety hazards
4. Rank hazards according to risk
5. Find ways to eliminate or control hazards
