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1. 01. You are assigned to a pega implementation project b) Help to
refine ahead of
as a pega business architect. Which task are a sprint.
you ex- pected to perform?
a) Organize the project Kickoff meeting.
b) Help to refine ahead of a sprint.
c)Identify the initial of case types.
d) Identify the scope of the initial release.
2. 02. Consider the following user story: As an b) What fields does
account owner, I want to be able to add a the ac- count owner
member to my ac- count so I can give the need to see to be able
member temporary access.
to add a tempo-
Which two questions help you define the fields for the rary
member?
user view? c) How do the
(Choose fields for the
Two) temporary member
need
a) Will field information about the temporary member to be
displayed?
be stored in an external database?
b) What fields does the account owner need to
see to be able to add a temporary member?
c)How do the fields for the temporary
member need to be displayed?
d) Do the fields about the temporary member
need to be displayed in multiple languages?
3. 03. In a purchase order case the vendor assignedc) Set the deadline to
might not respond to a customer's query in the desired be the
required response
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amount of time required by policy. The time based on policy
vendor must respond within the time required and send notifications
according to policy. Both the vendor and to both parties.
customer should be notified at each d) Set the goal to be
milestone. the desired response
To satisfy this requirement, create a service time based on policy
level that specifies two of the following and send
options.
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(Choose Two) notifications to both par-
a)Set the goal to be the required response time based ties.
on policy and send notifications to both parties.
b) Set the deadline to be the desired
response time based on policy and sends
notifications to both par- ties.
c)Set the deadline to be the required
response time based on policy and send
notifications to both parties.
d) Set the goal to be the desired response time
based on policy and send notifications to
both parties.
4. 04. You configure a service level to adjust d) Urgency value
assignment urgency to 100 when the goal remains at 100, but
interval lapses. How other ser-
does the assignment urgency impact the deadline and vice level
processing con-
passed intervals? tinues.
a) Urgency value continues to increment as
config- ured.
b) Service level processing is halted until the
assign- ment is completed.
c)The user is notified that the maximum urgency
value has been reached.
d)Urgency value remains at 100, but other
service level processing continues.
5. How do you provide users with guidance for
complet- a) Add an instruction
to the
ing a form and avoid the need for application training? assignment.
a) Add an instruction to the assignment.
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b) Send a notification to the assigned user.
c)Add an optional action to the case to
explain the task.
d)Add the corresponding step to an appropriate stage.