PGA PGM Level 1 Golf Cart Fleet
Management questions and answers
2025\2026 A+ Grade
How many golf cars in US?
- correct answer approximately 1 million
If fleet is not managed properly what effects can it have on golf course?
- correct answer Be a liability in terms of facility image, safety, customer satisfaction and the financial
bottom line
First golf car patent?
- correct answer Arthritis Special. 1948 to oilman RJ Jackson. It was three-wheeled, gas-powered
1950s - 1960s golf cart usage
- correct answer 1950- 1,000
1960- 120,000
Three golf car companies and where located.
- correct answer Club Car, EZ-Go, and Yamaha
Georgia
Golfer advantages for golf cart use
- correct answer -opens game to golfers who are not physically able to walk
-eliminates need to carry or pull clubs over rugged terrain or in heat
-extends years of play for seniors
-can speed up play if properly used
-generates facility income, which can offset increases in green fees
,Golfer disadvantages for golf cart use
- correct answer -violate traditionalists views of the game
-less exercise
-generates noise and emissions (gas carts)
-inconveniences golfers and slows play if carts are restricted to paths
-increases cost of round where cars are required
Golf facility advantages for golf cart use
- correct answer -generates revenue and potential profits, which can help offset facility expenses
-can generate more rounds of play leading to more income from green fees, merchandise, food and
beverage sales
-can enhance a facility's image and customer satisfaction when properly managed
Golf facility disadvantages for golf cart use
- correct answer -can damage course or environment
-poses risk of property and personal injury liability
-could result in net financial loss if not properly managed
Golf Professional advantages for golf cart use
- correct answer -provide opportunity to demonstrate value to facility
-could increase personal income if compensation is tied to fleet financial performance
Golf Professional disadvantages for golf cart use
- correct answer -requires expertise & commitment to manage fleet properly
-involves additional responsibilities
What are some elements of success of a good golf car rental program?
- correct answer -attractive cars in good condition
-competitive prices
, -emphasis on customer service and satisfaction
-efficient operating policies and procedures
-proper preventive maintenance, repair, and storage
-properly trained staff
-good safety program
To reach desired profit goals, what must a fleet manager do:
- correct answer -choose right model with right accessories
-purchase or lease the fleet
-financing
-pricing and promoting rides
-controlling operating and maintenance expenses
What are major responsibilities of the fleet manager?
- correct answer -provide a high level of customer service and satisfaction
-enhance the image and reputation of the facility
-protect the facility's investment in the fleet
-generate revenue and achieve profit goals
-usually head golf professional tasks
The fleet manager is also in charge of:
- correct answer -training and supervising the fleet staff
Management questions and answers
2025\2026 A+ Grade
How many golf cars in US?
- correct answer approximately 1 million
If fleet is not managed properly what effects can it have on golf course?
- correct answer Be a liability in terms of facility image, safety, customer satisfaction and the financial
bottom line
First golf car patent?
- correct answer Arthritis Special. 1948 to oilman RJ Jackson. It was three-wheeled, gas-powered
1950s - 1960s golf cart usage
- correct answer 1950- 1,000
1960- 120,000
Three golf car companies and where located.
- correct answer Club Car, EZ-Go, and Yamaha
Georgia
Golfer advantages for golf cart use
- correct answer -opens game to golfers who are not physically able to walk
-eliminates need to carry or pull clubs over rugged terrain or in heat
-extends years of play for seniors
-can speed up play if properly used
-generates facility income, which can offset increases in green fees
,Golfer disadvantages for golf cart use
- correct answer -violate traditionalists views of the game
-less exercise
-generates noise and emissions (gas carts)
-inconveniences golfers and slows play if carts are restricted to paths
-increases cost of round where cars are required
Golf facility advantages for golf cart use
- correct answer -generates revenue and potential profits, which can help offset facility expenses
-can generate more rounds of play leading to more income from green fees, merchandise, food and
beverage sales
-can enhance a facility's image and customer satisfaction when properly managed
Golf facility disadvantages for golf cart use
- correct answer -can damage course or environment
-poses risk of property and personal injury liability
-could result in net financial loss if not properly managed
Golf Professional advantages for golf cart use
- correct answer -provide opportunity to demonstrate value to facility
-could increase personal income if compensation is tied to fleet financial performance
Golf Professional disadvantages for golf cart use
- correct answer -requires expertise & commitment to manage fleet properly
-involves additional responsibilities
What are some elements of success of a good golf car rental program?
- correct answer -attractive cars in good condition
-competitive prices
, -emphasis on customer service and satisfaction
-efficient operating policies and procedures
-proper preventive maintenance, repair, and storage
-properly trained staff
-good safety program
To reach desired profit goals, what must a fleet manager do:
- correct answer -choose right model with right accessories
-purchase or lease the fleet
-financing
-pricing and promoting rides
-controlling operating and maintenance expenses
What are major responsibilities of the fleet manager?
- correct answer -provide a high level of customer service and satisfaction
-enhance the image and reputation of the facility
-protect the facility's investment in the fleet
-generate revenue and achieve profit goals
-usually head golf professional tasks
The fleet manager is also in charge of:
- correct answer -training and supervising the fleet staff
