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Emergency Medical Dispatch (EMD) Course v14 – MPDS Study Notes

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Emergency Medical Dispatch (EMD) Course v14 study notes covering MPDS structure, chief complaint protocols, key questions, determinant levels, dispatch life support, and pre-arrival instructions. Designed to support EMD students and emergency dispatch trainees with clear explanations and exam-oriented revision material.

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EMD v14
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Uploaded on
December 17, 2025
Number of pages
6
Written in
2025/2026
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Comprehensive Emergency Medical Dispatch (EMD) Course v14 MPDS
study guide with verified answers, key concepts, protocols,
determinants, DLS, PAIs, and exam preparation notes.


## Patient Care & Chain of Survival



1. The six links of the patient care chain of survival are:

✔ Recognition and response activation

✔ Early CPR

✔ Rapid defibrillation

✔ Advanced resuscitation

✔ Post–cardiac arrest care

✔ Recovery



## Emergency Medical Dispatcher (EMD) Fundamentals



2. T or F: EMDS are trained medical professionals

✔ TRUE



3. A question with the pre-question qualifier “(female 12–50)” should be asked:

✔ Only when the caller reports the patient is a female between 12 and 50 years of age



4. T or F: Key questions must be asked in order as written

✔ TRUE

, ## Dispatch Life Support (DLS)



5. Dispatch Life Support (DLS) links:

✔ Provide care instructions and direct the EMD to appropriate Pre-Arrival Instructions (PAIs) or
Case Exit Instructions



16. T or F: Although DLS incorporates concepts from both BLS and ALS, it is actually a unique
form of medical practice

✔ TRUE



26. Dispatch Life Support (DLS):

✔ The provision of care and links to appropriate PAIs or Case Exit Instructions



## MPDS Key Questions & Protocol Rules



6. T or F: It is appropriate to alter the wording of Key Question 7 on Protocol 5

✔ FALSE



7. Words printed in ALL UPPERCASE text in MPDS key questions indicate:

✔ A definition is available in the Additional Information (AI) section



8. T or F: If a second-party caller cannot confirm breathing, the patient is considered NOT
breathing

✔ TRUE



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