Stuvia.com gg- ggThe ggMarketplace ggto ggBuy ggand ggSell ggyour ggStudy
Material
, Stuvia.com gg- ggThe ggMarketplace ggto ggBuy ggand ggSell ggyour ggStudy
Material
Advanced Health Assessment and Diagnostic Reasoning gg gg gg gg gg
3 rd edition Rhoads
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TEST BANK gg
Chapter 1 Interview and History Taking Strategies
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MULTIPLE CHOICE
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1. The nurse is conducting an interview with a woman who has recently learned that she
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is p regnant and who has come to the clinic today to begin prenatal care. The
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woman states that s he and her husband are excited about the pregnancy but have a
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few questions. She looks nerv ously at her hands during the interview and sighs loudly.
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Considering the concept of commu nication, which statement does the nurse know to
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be most accurate? The woman is:
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a. Excited about her pregnancy but nervous about the labor.
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b. Exhibiting verbal and nonverbal behaviors that do not match.
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c. Excited about her pregnancy, but her husband is not and this is upsetting
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to h er. d.
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Not excited about her pregnancy but believes the nurse will negatively
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resp ond to her if she states this.
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ANS: B gg
Communication is all behaviors, conscious and unconscious, verbal and nonverbal. All
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behavio rs have meaning. Her behavior does not imply that she is nervous about labor,
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upset by her h usband, or worried about the nurses response.
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2. Receiving is a part of the communication process. Which receiver is most
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likely to misinterpret a message sent by a health care professional?
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a. Well-adjusted adolescent who came in for a sports physical gg gg gg gg gg gg gg gg
b. Recovering alcoholic who came in for a basic physical examination
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c. Man whose wife has just been diagnosed with lung
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canc er d.
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Man with a hearing impairment who uses sign language to communicate and who has an
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inter preter with him
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ANS: C gg
The receiver attaches meaning determined by his or her experiences, culture, self-
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concept, and current physical and emotional states. The man whose wife has just been
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diagnos ed with lung cancer may be experiencing emotions that affect his receiving.
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3. The nurse makes which adjustment in the physical environment to promote the
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success of an interview?
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a. Reduces noise by turning off televisions and radios
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b. Reduces the distance between the interviewer and the patient to 2 feet or less
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c. Provides a dimmlight that makes the room cozy and helps the patient relax
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d. Arranges seating across a desk or table to allow the patient some personal
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spa ce ANS: A
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The nurse should reduce noise by turning off the television, radio, and other unnecessary
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equi pment, because multiple stimuli are confusing. The interviewer and patient should
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be approxi mately 4 to 5 feet apart; the room should be well-
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lit, enabling the interviewer and patient to see each other clearly. Having a table or desk
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in be tween the two people creates the idea of a barrier; equal-status seating, at eye
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level, is better.
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, Stuvia.com gg- ggThe ggMarketplace ggto ggBuy ggand ggSell ggyour ggStudy
Material
4. In an interview, the nurse may find it necessary to take notes to aid his or her
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memory la ter. Which statement is trueregarding note-taking?
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a. Note-
taking may impede the nurses observation of the patients nonverbal behaviors.
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ggb. Note- gg
taking allows the patient to continue at his or her own pace as the nurse
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re cords what is said.
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c.
Note-
taking allows the nurse to shift attention away from the patient, resulting
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in a n increased comfort level.
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d.
Note-
taking allows the nurse to break eye contact with the patient, which may
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ggincr ease his or her level of comfort.
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ANS: A gg
The use of history forms and note-
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taking may be unavoidable. However, the nurse must be aware that note-
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taking during the interview has disadvantages. It breaks eye contact too often and shifts
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the att ention away from the patient,mwhich diminishes his or her sense of importance.
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Notetaking ma
gg y also interrupt the patients narrative flow, and it impedes the
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observation of the
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patients nonverbal behavior. gg gg
5. The nurse asks, I would like to ask you some questions about your health and your
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usual d aily activities so that we can better plan your stay here. This question is
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found at the
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phase of the interview process. gg gg gg gg
a. Summary
b. Closing
c. Body
d. Opening or introductio gg gg
n ANS: D
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When gathering a complete history, the nurse should give the reason for the interview
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during t he opening or introduction phase of the interview, not during or at the
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ggend of the interview.
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6. A woman has just entered the emergency department after being battered by her
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husband. T he nurse needs to get some information from her to begin treatment.
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ggWhat is the best choice for an opening phase of the interview with this patient?
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a. Hello, Nancy, my name is Mrs. C. gg gg gg gg gg gg
b. Hello, Mrs. H., my name is Mrs. C. It sure is cold today!
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c. Mrs. H., my name is Mrs. C. How are you?
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d. Mrs. H., my name is Mrs. C. Ill need to ask you a few questions about what
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happen ed. ANS: D
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Address the person by using his or her surname. The nurse should introduce him or
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herself an d give the reason for the interview. Friendly small talk is not needed
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to build rapport.
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7. During an interview, the nurse states, You mentioned having shortness of breath. Tell
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me more about that. Which verbal skill is used with this statement?
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a. Reflection
b. Facilitation
c. Direct question gg
, Stuvia.com gg- ggThe ggMarketplace ggto ggBuy ggand ggSell ggyour ggStudy
Material
d. Open-
ended question ANS:
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Material
, Stuvia.com gg- ggThe ggMarketplace ggto ggBuy ggand ggSell ggyour ggStudy
Material
Advanced Health Assessment and Diagnostic Reasoning gg gg gg gg gg
3 rd edition Rhoads
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TEST BANK gg
Chapter 1 Interview and History Taking Strategies
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MULTIPLE CHOICE
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1. The nurse is conducting an interview with a woman who has recently learned that she
gg gg gg gg gg gg gg gg gg gg gg gg g g gg
is p regnant and who has come to the clinic today to begin prenatal care. The
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
woman states that s he and her husband are excited about the pregnancy but have a
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
few questions. She looks nerv ously at her hands during the interview and sighs loudly.
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
Considering the concept of commu nication, which statement does the nurse know to
gg gg gg gg gg gg gg gg g g gg gg gg g g
be most accurate? The woman is:
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a. Excited about her pregnancy but nervous about the labor.
gg gg gg gg gg gg gg gg
b. Exhibiting verbal and nonverbal behaviors that do not match.
gg gg gg gg gg gg gg gg
c. Excited about her pregnancy, but her husband is not and this is upsetting
gg gg gg gg gg gg gg gg gg gg gg gg
to h er. d.
gg gg gg gg
Not excited about her pregnancy but believes the nurse will negatively
gg gg gg gg gg gg gg gg gg gg
resp ond to her if she states this.
gg gg gg gg gg gg gg gg
ANS: B gg
Communication is all behaviors, conscious and unconscious, verbal and nonverbal. All
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behavio rs have meaning. Her behavior does not imply that she is nervous about labor,
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
upset by her h usband, or worried about the nurses response.
gg gg gg gg gg gg gg gg gg gg gg
2. Receiving is a part of the communication process. Which receiver is most
gg gg gg gg gg gg gg gg gg gg gg
likely to misinterpret a message sent by a health care professional?
gg gg gg gg gg gg gg gg gg gg gg
a. Well-adjusted adolescent who came in for a sports physical gg gg gg gg gg gg gg gg
b. Recovering alcoholic who came in for a basic physical examination
gg gg gg gg gg gg gg gg gg
c. Man whose wife has just been diagnosed with lung
gg gg gg gg gg gg gg gg
canc er d.
gg gg gg
Man with a hearing impairment who uses sign language to communicate and who has an
gg gg gg gg gg gg gg gg gg gg gg gg gg gg
inter preter with him
gg gg gg gg
ANS: C gg
The receiver attaches meaning determined by his or her experiences, culture, self-
gg gg gg gg gg gg gg gg gg gg gg
concept, and current physical and emotional states. The man whose wife has just been
gg gg gg gg gg gg gg gg gg gg gg gg gg
diagnos ed with lung cancer may be experiencing emotions that affect his receiving.
gg gg g g gg gg gg gg gg gg gg gg gg gg
3. The nurse makes which adjustment in the physical environment to promote the
gg gg gg gg gg gg gg gg gg gg gg
success of an interview?
gg gg gg gg
a. Reduces noise by turning off televisions and radios
gg gg gg gg gg gg gg
b. Reduces the distance between the interviewer and the patient to 2 feet or less
gg gg gg gg gg gg gg gg gg gg gg gg gg
c. Provides a dimmlight that makes the room cozy and helps the patient relax
gg gg gg gg gg gg gg gg gg gg gg gg
d. Arranges seating across a desk or table to allow the patient some personal
gg gg gg gg gg gg gg gg gg gg gg gg
spa ce ANS: A
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The nurse should reduce noise by turning off the television, radio, and other unnecessary
gg gg gg gg gg gg gg gg gg gg gg gg gg
equi pment, because multiple stimuli are confusing. The interviewer and patient should
gg gg gg gg gg gg gg gg gg gg gg gg
be approxi mately 4 to 5 feet apart; the room should be well-
gg gg gg gg gg gg gg gg gg gg gg gg gg
lit, enabling the interviewer and patient to see each other clearly. Having a table or desk
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
in be tween the two people creates the idea of a barrier; equal-status seating, at eye
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
level, is better.
gg gg gg
, Stuvia.com gg- ggThe ggMarketplace ggto ggBuy ggand ggSell ggyour ggStudy
Material
4. In an interview, the nurse may find it necessary to take notes to aid his or her
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
memory la ter. Which statement is trueregarding note-taking?
gg gg gg gg gg gg gg gg
a. Note-
taking may impede the nurses observation of the patients nonverbal behaviors.
gg gg gg gg gg gg gg gg gg gg
ggb. Note- gg
taking allows the patient to continue at his or her own pace as the nurse
gg gg gg gg gg gg gg gg gg gg gg gg gg gg
re cords what is said.
gg gg gg gg gg
c.
Note-
taking allows the nurse to shift attention away from the patient, resulting
gg gg gg gg gg gg gg gg gg gg gg
in a n increased comfort level.
gg gg gg gg gg gg
d.
Note-
taking allows the nurse to break eye contact with the patient, which may
gg gg gg gg gg gg gg gg gg gg gg gg
ggincr ease his or her level of comfort.
gg gg gg gg gg gg gg
ANS: A gg
The use of history forms and note-
gg gg gg gg gg gg
taking may be unavoidable. However, the nurse must be aware that note-
gg gg gg gg gg gg gg gg gg gg gg
taking during the interview has disadvantages. It breaks eye contact too often and shifts
gg gg gg gg gg gg gg gg gg gg gg gg gg
the att ention away from the patient,mwhich diminishes his or her sense of importance.
gg gg gg gg gg gg gg gg gg gg gg gg gg gg
Notetaking ma
gg y also interrupt the patients narrative flow, and it impedes the
gg g g gg gg g g gg gg gg gg g g g g gg
observation of the
gg gg gg
patients nonverbal behavior. gg gg
5. The nurse asks, I would like to ask you some questions about your health and your
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
usual d aily activities so that we can better plan your stay here. This question is
gg gg gg gg gg gg g g gg gg gg gg gg gg gg gg gg
found at the
g g g g g g
phase of the interview process. gg gg gg gg
a. Summary
b. Closing
c. Body
d. Opening or introductio gg gg
n ANS: D
gg gg gg
When gathering a complete history, the nurse should give the reason for the interview
gg gg gg gg gg gg gg gg gg gg gg gg gg
during t he opening or introduction phase of the interview, not during or at the
gg gg gg gg gg gg gg gg gg gg gg g g gg gg g g
ggend of the interview.
g g gg gg
6. A woman has just entered the emergency department after being battered by her
gg gg gg gg gg gg gg gg gg gg gg gg
husband. T he nurse needs to get some information from her to begin treatment.
gg gg gg gg gg gg gg g g gg gg gg gg gg gg
ggWhat is the best choice for an opening phase of the interview with this patient?
gg gg gg gg gg gg gg gg gg gg gg gg gg gg
a. Hello, Nancy, my name is Mrs. C. gg gg gg gg gg gg
b. Hello, Mrs. H., my name is Mrs. C. It sure is cold today!
gg gg gg gg gg gg gg gg gg gg gg gg
c. Mrs. H., my name is Mrs. C. How are you?
gg gg gg gg gg gg gg gg gg
d. Mrs. H., my name is Mrs. C. Ill need to ask you a few questions about what
gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg gg
happen ed. ANS: D
gg gg gg gg
Address the person by using his or her surname. The nurse should introduce him or
gg gg gg gg gg gg gg gg gg gg gg gg gg gg
herself an d give the reason for the interview. Friendly small talk is not needed
gg gg g g g g gg gg gg gg gg gg gg gg gg gg gg
to build rapport.
g g gg g g
7. During an interview, the nurse states, You mentioned having shortness of breath. Tell
gg gg gg gg gg gg gg gg gg gg gg gg
me more about that. Which verbal skill is used with this statement?
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a. Reflection
b. Facilitation
c. Direct question gg
, Stuvia.com gg- ggThe ggMarketplace ggto ggBuy ggand ggSell ggyour ggStudy
Material
d. Open-
ended question ANS:
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