IAED Study Guide Questions with Correct
Answers 100% Verified
Save
Terms in this set (50)
Post-Dispatch (PDI's) Basic level instructions given to the caller immediately
instructions are: after initiating dispatch
A traffic accident caused by the passage of an
The best definition for
emergency vehicle that does not directly involve the
"wake-effect collision"
emergency vehicle
During a disaster, the Maintaining command, managing resources, and
Incident Command coordinating efforts
System (ICS) provides an
important framework for:
A calming technique in which the calltaker repeats a
What is the definition of phrase verbatim using a firm but caring tone. The
"repetitive persistence"? phrase should contain both an action and a reason for
the action.
A mobile fire/rescue unit that responds to the scene
A fire/rescue apparatus is:
of fire/rescue incidents
Give an example of a A report of a burned patient
trauma incident
A type of exhaustion (or inability to function normally)
Burnout is described as:
resulting from a buildup of long term stress
, A disorder that occurs when a person's normal
What is Post Traumatic
response to a traumatic event does not fade over the
Stress Disorder?
course of a few days or weeks
Quality assurance Compare ETC performance with specific protocol
specialists listen to audio and customer service performance standards
recordings of randomly
selected calls in order to
do what?
In the context of the The channel or means of communication
communication process,
the "medium" is what?
If a caller reports heavy Structure fire
black smoke coming from
the window of a nearby
building what should the
call be classified?
In recent years, the total Wireless technology
number of emergency
calls has increased
dramatically due to what?
One of the best Tell the caller what you are doing and why
techniques for reducing
the negative effect of call-
processing gaps is to do
what?
Interagency Without standardized cross-agency rules and
communication procedures for radio use
(interoperability) tends to
be inefficient and
ineffective without what?
Answers 100% Verified
Save
Terms in this set (50)
Post-Dispatch (PDI's) Basic level instructions given to the caller immediately
instructions are: after initiating dispatch
A traffic accident caused by the passage of an
The best definition for
emergency vehicle that does not directly involve the
"wake-effect collision"
emergency vehicle
During a disaster, the Maintaining command, managing resources, and
Incident Command coordinating efforts
System (ICS) provides an
important framework for:
A calming technique in which the calltaker repeats a
What is the definition of phrase verbatim using a firm but caring tone. The
"repetitive persistence"? phrase should contain both an action and a reason for
the action.
A mobile fire/rescue unit that responds to the scene
A fire/rescue apparatus is:
of fire/rescue incidents
Give an example of a A report of a burned patient
trauma incident
A type of exhaustion (or inability to function normally)
Burnout is described as:
resulting from a buildup of long term stress
, A disorder that occurs when a person's normal
What is Post Traumatic
response to a traumatic event does not fade over the
Stress Disorder?
course of a few days or weeks
Quality assurance Compare ETC performance with specific protocol
specialists listen to audio and customer service performance standards
recordings of randomly
selected calls in order to
do what?
In the context of the The channel or means of communication
communication process,
the "medium" is what?
If a caller reports heavy Structure fire
black smoke coming from
the window of a nearby
building what should the
call be classified?
In recent years, the total Wireless technology
number of emergency
calls has increased
dramatically due to what?
One of the best Tell the caller what you are doing and why
techniques for reducing
the negative effect of call-
processing gaps is to do
what?
Interagency Without standardized cross-agency rules and
communication procedures for radio use
(interoperability) tends to
be inefficient and
ineffective without what?
