TEST PAPER QUESTIONS WITH FULL
SOLUTIONS GRADED A+
◉ B. Answer: The five phases of the record and information life cycle
are:
a. creation, internal use, decisions, filing and retrieval and
disposition
b. creation, distribution, use, maintenance and disposition.
c. creation, reference, protection, transfer and distribution
d. use, maintenance, receipt of a record, destruction and transfer
◉ D. Answer: Students interested in understanding the paperwork
connected with an organization's day to day operations would
concentrate their records studies on:
a. external records
b. correspondence
c. reference documents
d. transaction documents
◉ C. Answer: One of the first pieces of legislation enacted by
Congress to aid in records management was:
,a. The Freedom of Information Act
b. The Right to Financial Privacy Act
c. the creation of the General Services Administration (GSA)
d. The Fair Credit Reporting Act
◉ D. Answer: Records classified by their value to the organization
fall into one of these four categories:
a. vital, important, useful or essential
b. vital, important, useless or nonessential
c. important, vital, helpful or nonessential
d. vital, important, useful or nonessential
◉ D. Answer: E-commerce allows companies and individuals to
conduct business through:
a. a brick and mortar store
b. a central store
c. electronic mail
d. networks and computers
◉ C. Answer: The operating level of records management workers
includes the:
a. records manager
, b. supervisor
c. workers responsible for routine filing and retrieving
d. workers responsible for creating new records
◉ A. Answer: Enterprise content management (ECM) is the term
used to describe the technologies, tools, and methods used to:
a. capture, manage, store, preserve, and deliver content or
information across an enterprise
b. manage, store, and deliver content or information across an
enterprise
c. capture, store, preserve, and deliver content or information across
an enterprise
d. capture, manage, store, and deliver content or information across
and enterprise
◉ D. Answer: An automated system for scanning, storing, retrieving,
and managing images of physical records is:
a. enterprise content management
b. business process management
c. electronic document management
d. document imaging
◉ B. Answer: Policy and procedures manuals are: