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Terms in this set (28)
All of the above are examples of consumer behavior.
- Jessica prefers to buy her produce from the farmer's market
instead of the grocery store.
Which of the following is
- Javier generally gets gas on Monday mornings on his way to
considered an example of
work.
consumer behavior?
- Jeremy generally recycles his old newspapers and cardboard
boxes.
- Janice prefers to buy name-brand pain relievers like Tylenol and
Advil, rather than the store brand.
The production concept makes consumers are more interested in product availability than in
sense for a business when ________. product variation
The 4 Ps of the marketing mix product/service, price, place, promotion
are ________.
Matt's Mobile Services has market targeting
designed a cell phone plan
especially for tech-savvy teens
who are heavy cell-phone users
and live in households earning
over $150,000 per year. In
tailoring the plan
for a specific group of
consumers based on their
particular needs, Matt's Mobile
Services has
provided an example of ________.
all of the above
Socially responsible activities
- increased sales
can result in ________.
- improved corporate image among the financial community
- improved corporate image among consumers
Customers have different customer satisfaction
expectations when they
purchase a Lexus than when
they purchase a Hyundai. These
expectations affect ________.
The most difficult step in the accurately defining the objectives of the research
consumer research process is
________.