MGMT Final Exam with all Correct & 100% Verified
Answers |Actual Complete Exam| Already Graded A+
Team ✔Correct Answer-A small number of people with complementary skills who are committed
to a common purpose, performance goals, and approach for which they hold themselves mutually
acceptable
What are some characteristics of a team? ✔Correct Answer--2 or more people
-A shared purpose and common identity
-Work interdependently/joint effort
-Collective work products/services
-Mutual accountbility
Formal Groups ✔Correct Answer-Groups formed by a manager to help the organization accomplish
its goals
Organizational Functions of Formal Groups ✔Correct Answer--Accomplish complex tasks
-Create new ideas
Individual Functions of Formal Groups ✔Correct Answer-Satisfy the need for affiliation, identity
(group membership defines who we are), and develop ones sense of self-esteem (tied to group
success)
Stage 1 of Group Development: Forming ✔Correct Answer--"Ice-breaking"
-Introduction of members
-Uncertainty about individuals' roles, leaders, and goals
-Main task=building on a common purpose
Stage 2 of Group Development: Storming ✔Correct Answer--"Testing"
-Test leaders' policies to determine how each member fits into the power structure
-Stage about "me" in relation to "us"
-Disagreements and conflicts arise
-Hardest stage to pass
Stage 3 of Group Development: Norming ✔Correct Answer--Conflicts are solved
-Team spirit and togetherness
-Role clarification established
-Group cohesiveness is formed
Stage 4 of Group Development: Performing ✔Correct Answer--Group goes into action
-Focusing on solving task problems
-More is achieved than the individual could achieve by him/herself
Stage 5 of Group Development: Adjourning ✔Correct Answer--The work is done
-Discussion about performance
-Preparation for future work
Team Composition ✔Correct Answer--Abilities of members
-Personality of members
, -Diversity
-Team size
Task Role ✔Correct Answer-Enables the work group to define, clarify, and pursue a common
purpose
Maintenance Role ✔Correct Answer-Foster supportive and constructive interpersonal relationships
Norms ✔Correct Answer-An attitude, opinion, feeling, or action shared by 2 or more people that
guides their behavior
Cohesiveness ✔Correct Answer-The degree to which members are attached to each other and
motivated to stay in the group
Social Loafing/Free-Riding ✔Correct Answer-Members withhold their efforts and fail to perform
their share of work
Rational Model of Decision Making ✔Correct Answer--Stage 1: identify the problem or opportunity
-Stage 2: generate alternative solutions
-Stage 3: evaluate alternatives and select a solution
-Stage 4: implement and evaluate the solution chosen
Non-rational Models of Decision Making ✔Correct Answer--Attempt to explain how decisions are
actually made
-Decision making is uncertain
-Decision makers don't possess complete information
-Difficult for managers to make optimal/best possible decisions
Simon's Normative Model ✔Correct Answer--Bounded rationality: the notion that decision makers
are "bounded" or restricted by a variety of constraints
-Satisficing: solution meets some minimum qualifications; one that is "good enough"
-Subject to decision making biases
Judgmental Heuristics ✔Correct Answer--Rules of thumb or shortcuts that people use to reduce
information processing demands
-Help decision makers reduce the uncertainty and evaluate current problems
-Can lead to systematic errors
Escalation of Commitment ✔Correct Answer--A paradox about traditional rational choice theory
-The tendency to stick to an ineffective course of action when it is unlikely that the bad situation can
be reversed
Availability Heuristic ✔Correct Answer-Tendency to base decisions on information that is readily
available in memory
Representativeness Heuristic ✔Correct Answer--Used when people estimate the probability of an
event occurring
-The tendency to assess the likelihood of an event occurring based on one's impressions about
similar occurrences
Overconfidence Bias ✔Correct Answer--Tendency to be overconfident about estimate or forecasts
Answers |Actual Complete Exam| Already Graded A+
Team ✔Correct Answer-A small number of people with complementary skills who are committed
to a common purpose, performance goals, and approach for which they hold themselves mutually
acceptable
What are some characteristics of a team? ✔Correct Answer--2 or more people
-A shared purpose and common identity
-Work interdependently/joint effort
-Collective work products/services
-Mutual accountbility
Formal Groups ✔Correct Answer-Groups formed by a manager to help the organization accomplish
its goals
Organizational Functions of Formal Groups ✔Correct Answer--Accomplish complex tasks
-Create new ideas
Individual Functions of Formal Groups ✔Correct Answer-Satisfy the need for affiliation, identity
(group membership defines who we are), and develop ones sense of self-esteem (tied to group
success)
Stage 1 of Group Development: Forming ✔Correct Answer--"Ice-breaking"
-Introduction of members
-Uncertainty about individuals' roles, leaders, and goals
-Main task=building on a common purpose
Stage 2 of Group Development: Storming ✔Correct Answer--"Testing"
-Test leaders' policies to determine how each member fits into the power structure
-Stage about "me" in relation to "us"
-Disagreements and conflicts arise
-Hardest stage to pass
Stage 3 of Group Development: Norming ✔Correct Answer--Conflicts are solved
-Team spirit and togetherness
-Role clarification established
-Group cohesiveness is formed
Stage 4 of Group Development: Performing ✔Correct Answer--Group goes into action
-Focusing on solving task problems
-More is achieved than the individual could achieve by him/herself
Stage 5 of Group Development: Adjourning ✔Correct Answer--The work is done
-Discussion about performance
-Preparation for future work
Team Composition ✔Correct Answer--Abilities of members
-Personality of members
, -Diversity
-Team size
Task Role ✔Correct Answer-Enables the work group to define, clarify, and pursue a common
purpose
Maintenance Role ✔Correct Answer-Foster supportive and constructive interpersonal relationships
Norms ✔Correct Answer-An attitude, opinion, feeling, or action shared by 2 or more people that
guides their behavior
Cohesiveness ✔Correct Answer-The degree to which members are attached to each other and
motivated to stay in the group
Social Loafing/Free-Riding ✔Correct Answer-Members withhold their efforts and fail to perform
their share of work
Rational Model of Decision Making ✔Correct Answer--Stage 1: identify the problem or opportunity
-Stage 2: generate alternative solutions
-Stage 3: evaluate alternatives and select a solution
-Stage 4: implement and evaluate the solution chosen
Non-rational Models of Decision Making ✔Correct Answer--Attempt to explain how decisions are
actually made
-Decision making is uncertain
-Decision makers don't possess complete information
-Difficult for managers to make optimal/best possible decisions
Simon's Normative Model ✔Correct Answer--Bounded rationality: the notion that decision makers
are "bounded" or restricted by a variety of constraints
-Satisficing: solution meets some minimum qualifications; one that is "good enough"
-Subject to decision making biases
Judgmental Heuristics ✔Correct Answer--Rules of thumb or shortcuts that people use to reduce
information processing demands
-Help decision makers reduce the uncertainty and evaluate current problems
-Can lead to systematic errors
Escalation of Commitment ✔Correct Answer--A paradox about traditional rational choice theory
-The tendency to stick to an ineffective course of action when it is unlikely that the bad situation can
be reversed
Availability Heuristic ✔Correct Answer-Tendency to base decisions on information that is readily
available in memory
Representativeness Heuristic ✔Correct Answer--Used when people estimate the probability of an
event occurring
-The tendency to assess the likelihood of an event occurring based on one's impressions about
similar occurrences
Overconfidence Bias ✔Correct Answer--Tendency to be overconfident about estimate or forecasts
