Medical Office Procedures - Final Exam Review Questions With All
Correct Answers 2025|2026 Latest Update!!
1. What are
the qualities Ettective communication skills, Good organizational ability, fast and accurate
that make a key- boarding skills, Sound understanding of medical terminology and
great MOA? anatomy, excel- lent medical machine transcription skills, knowledge of
basic computer programs and software billing systems, ability to multi-task,
2. List the ability to work eflciently on an individual basis as well as part of a team.
SMART
Goals? Specific, Measurable, Attainable, Realistic, Timely
3. What is
customer
Service? The process of ensuring customer satisfaction with a product or service.
4. Define Confiden-
tiality
Keeping personal private information private
5. What are
some pieces
of in- All health information
formation
that should Names, birthdates, OHIP #'s, address, phone number, any data in the
be kept file that is not publicly known/available
confidential? Patient files
6. Why should you Conversations
know the
respon- sibilities So you can step in and performs those duties if the need arises. Have an
of your co- under- standing of what they are doing as part of the team
workers?
7. What are ex-
amples of al-
lied Health Acupuncturist, Chiropractor, EEG Technician, ECG Technician, Massage
Pro- fessions?
Therapist, Medical Administrative Assistant and Ward Clerk, Medical
Billing and Coding, Med- ical Records Technologist, Medical Oflce
Administrator/Manager, Clinical Labora- tory Technician, Medical
Technologist,
1/
21
, Medical Office Procedures - Final Exam Review Questions With All
Correct Answers 2025|2026 Latest Update!!
8.
2/
21
, Medical Office Procedures - Final Exam Review Questions With All
Correct Answers 2025|2026 Latest Update!!
What are 5 tips Exercise
for Stress
Man- regularly Eat a
agement? balanced diet Get
enough sleep
Set realistic
goals Be
organized
Change what you have control
over Keep focused
Identify sources of conflict
9. Why is effec-
tive Maintain a sense of
communica- humor Try not to
overreact
Learn to say NO
Your interaction sets the tone for the oflce visit
Communication will influence how comfortable
the
tion with patients patient feels in your practice.
and families im-
portant?
10. What is the 12. Describe
com-
munication Cy- Maslow's
cle?
11. What are
the stages
of life?
3/
21
Correct Answers 2025|2026 Latest Update!!
1. What are
the qualities Ettective communication skills, Good organizational ability, fast and accurate
that make a key- boarding skills, Sound understanding of medical terminology and
great MOA? anatomy, excel- lent medical machine transcription skills, knowledge of
basic computer programs and software billing systems, ability to multi-task,
2. List the ability to work eflciently on an individual basis as well as part of a team.
SMART
Goals? Specific, Measurable, Attainable, Realistic, Timely
3. What is
customer
Service? The process of ensuring customer satisfaction with a product or service.
4. Define Confiden-
tiality
Keeping personal private information private
5. What are
some pieces
of in- All health information
formation
that should Names, birthdates, OHIP #'s, address, phone number, any data in the
be kept file that is not publicly known/available
confidential? Patient files
6. Why should you Conversations
know the
respon- sibilities So you can step in and performs those duties if the need arises. Have an
of your co- under- standing of what they are doing as part of the team
workers?
7. What are ex-
amples of al-
lied Health Acupuncturist, Chiropractor, EEG Technician, ECG Technician, Massage
Pro- fessions?
Therapist, Medical Administrative Assistant and Ward Clerk, Medical
Billing and Coding, Med- ical Records Technologist, Medical Oflce
Administrator/Manager, Clinical Labora- tory Technician, Medical
Technologist,
1/
21
, Medical Office Procedures - Final Exam Review Questions With All
Correct Answers 2025|2026 Latest Update!!
8.
2/
21
, Medical Office Procedures - Final Exam Review Questions With All
Correct Answers 2025|2026 Latest Update!!
What are 5 tips Exercise
for Stress
Man- regularly Eat a
agement? balanced diet Get
enough sleep
Set realistic
goals Be
organized
Change what you have control
over Keep focused
Identify sources of conflict
9. Why is effec-
tive Maintain a sense of
communica- humor Try not to
overreact
Learn to say NO
Your interaction sets the tone for the oflce visit
Communication will influence how comfortable
the
tion with patients patient feels in your practice.
and families im-
portant?
10. What is the 12. Describe
com-
munication Cy- Maslow's
cle?
11. What are
the stages
of life?
3/
21
