CORRECT ANSWERS
Which one of the following people does NOT belong to "middle management"? - CORRECT
ANSWERS Program manager
The highest level of management is: - CORRECT ANSWERS Top management
The position of 'Department Chairperson' belongs to which level of management? - CORRECT
ANSWERS First-line management
Which one of the following is not one of the three basic types of skills used by managers in all
levels of the management hierarchy? - CORRECT ANSWERS Communication
Most top executives started out as which one of the following: - CORRECT
ANSWERS Technical experts
________________ is the process of guiding and motivating employees to accomplish
organizational goals. - CORRECT ANSWERS Directing
Which type of planning involves choosing specific work targets and assigning employees and
teams to carry out plans? - CORRECT ANSWERS Operational planning
Which type of planning does the middle managerial level engage in primarily? - CORRECT
ANSWERS Tactical planning
Which managerial level(s) engages in contingency planning as a type of planning? - CORRECT
ANSWERS All managerial levels
, Which one of the following is NOT a personal quality often mentioned when referring to a
person in a position of leadership? - CORRECT ANSWERS Charisma
Which leadership style centers on minimal supervision and allows employees to make most of
their own decisions? - CORRECT ANSWERS Free-rein leadership
Which leadership style is preferred for a growing company? - CORRECT ANSWERS None of
the above
Which one of the following is NOT one of four pillars of WestJet's strategic plan for long-term
success? - CORRECT ANSWERS Complex growth structure
Which type of departmentalization focuses on organizing work units according to finance,
marketing, human resources, and production? - CORRECT ANSWERS Functional
departmentalization
Which one of the following combines the direct flow of authority of a line organization with
staff departments that support the line departments? - CORRECT ANSWERS Line-and-staff
organizations
Most companies now rely on which one of the following methods as a primary means of
recruitment? - CORRECT ANSWERS Websites
Which one of the following is not discussed during the selection of a candidate and negotiation
of an offer for employment? - CORRECT ANSWERS A review of applicable skills and
experience