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C724 (INFORMATION SYSTEMS
MANAGEMENT) - WGU QUESTIONS
WITH DETAILED VERIFIED ANSWERS
Executive information system Ans: A system that facilitates and
supports senior managerial decisions.
Data Ans: Unorganized data that lacks meaning.
Information Ans: Data that has been organized in a meaningful manner.
Information system Ans: An integrated network of components working
together to convert data into useful information; includes an input, a
process, and an output; comprised of people, processes, machines, and
information technology.
Knowledge Ans: The practical application of information.
Data, Information, and Knowledge example Ans: Data: The number of
people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases
between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased
due to stagnating wages and cuts to social programs.
Decision support system Ans: This system uses models and statistical
analysis to help decision makers solve problems
Management information system (MIS) Ans: Provides timely and
accurate information that enables managers to manage their
departments more efficiently; analyzes performance.
Transaction processing system Ans: information system used for
processing patient admissions, employee time cards, and purchase orders
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Information management Ans: The management of organizational
processes and systems; helps the organization reduce costs and adds
value to products; helps the organization make better managerial
decisions; stores and processes data.
Information technology Ans: The use of computer and
telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
information technology management Ans: the management of
hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
Strategic information system Ans: provide tools used by an organization
to accomplish specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. Ans: Enhances interpersonal
and relationship-forming skills.
Porters 5 competitive forces Ans: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) Ans: the cost of adding
another business participant to a business venture is small, the potential
gain is great.
Business ecosystems Ans: Network of businesses involved in delivering
a product through mutual cooperation.
Product differentiation (business strategy) Ans: offering a higher quality
product to differentiate from others in the market
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growth (business strategy) Ans: adding new products or new
enhancements to existing products
Enterprise Resource Planning (ERP) Ans: Involves utilizing computer
technology to link various aspects of a business; a very complex resource
planning system that spans the entire business; companies often have
difficulty implementing the system.
Customer Relationship Management (CRM) Ans: Allows for personalized
communication to customers.
Knowledge Management (KM) Ans: These systems provide tools to help
manage organizational knowledge and create value to meet business
requirements and strategic goals.
chief executive officer (CEO) Ans: also called president or managing
director, is responsible for the success or failure of the company, creating
the company culture, selecting the senior management team, setting
strategy and vision, and selecting projects to fund.
chief operations officer (COO) Ans: is the director of operations,
responsible for the oversight of internal operations on a day-to-day basis
and for monitoring production quotas
chief financial officer (CFO) Ans: manages the company's cash flow and
evaluates and communicates financial risks.
chief information officer (CIO) Ans: a business leader who analyzes
internal business processes such as payroll and billing, reshapes the
physical infrastructure and network purchases to meet business goals,
and leads the workforce to implement critical IT internal projects;
responsible for information systems strategic thinking and planning.
chief technology officer (CTO) Ans: has ultimate responsibility for all
technology implementation, maintaining technology compliance
regulations, and identifying technology risks for the company.
chief security officer (CSO) Ans: is the highest level executive concerned
with the overall security functions and policies of a business.
C724 (INFORMATION SYSTEMS
MANAGEMENT) - WGU QUESTIONS
WITH DETAILED VERIFIED ANSWERS
Executive information system Ans: A system that facilitates and
supports senior managerial decisions.
Data Ans: Unorganized data that lacks meaning.
Information Ans: Data that has been organized in a meaningful manner.
Information system Ans: An integrated network of components working
together to convert data into useful information; includes an input, a
process, and an output; comprised of people, processes, machines, and
information technology.
Knowledge Ans: The practical application of information.
Data, Information, and Knowledge example Ans: Data: The number of
people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases
between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased
due to stagnating wages and cuts to social programs.
Decision support system Ans: This system uses models and statistical
analysis to help decision makers solve problems
Management information system (MIS) Ans: Provides timely and
accurate information that enables managers to manage their
departments more efficiently; analyzes performance.
Transaction processing system Ans: information system used for
processing patient admissions, employee time cards, and purchase orders
, Page | 2
Information management Ans: The management of organizational
processes and systems; helps the organization reduce costs and adds
value to products; helps the organization make better managerial
decisions; stores and processes data.
Information technology Ans: The use of computer and
telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
information technology management Ans: the management of
hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
Strategic information system Ans: provide tools used by an organization
to accomplish specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. Ans: Enhances interpersonal
and relationship-forming skills.
Porters 5 competitive forces Ans: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) Ans: the cost of adding
another business participant to a business venture is small, the potential
gain is great.
Business ecosystems Ans: Network of businesses involved in delivering
a product through mutual cooperation.
Product differentiation (business strategy) Ans: offering a higher quality
product to differentiate from others in the market
, Page | 3
growth (business strategy) Ans: adding new products or new
enhancements to existing products
Enterprise Resource Planning (ERP) Ans: Involves utilizing computer
technology to link various aspects of a business; a very complex resource
planning system that spans the entire business; companies often have
difficulty implementing the system.
Customer Relationship Management (CRM) Ans: Allows for personalized
communication to customers.
Knowledge Management (KM) Ans: These systems provide tools to help
manage organizational knowledge and create value to meet business
requirements and strategic goals.
chief executive officer (CEO) Ans: also called president or managing
director, is responsible for the success or failure of the company, creating
the company culture, selecting the senior management team, setting
strategy and vision, and selecting projects to fund.
chief operations officer (COO) Ans: is the director of operations,
responsible for the oversight of internal operations on a day-to-day basis
and for monitoring production quotas
chief financial officer (CFO) Ans: manages the company's cash flow and
evaluates and communicates financial risks.
chief information officer (CIO) Ans: a business leader who analyzes
internal business processes such as payroll and billing, reshapes the
physical infrastructure and network purchases to meet business goals,
and leads the workforce to implement critical IT internal projects;
responsible for information systems strategic thinking and planning.
chief technology officer (CTO) Ans: has ultimate responsibility for all
technology implementation, maintaining technology compliance
regulations, and identifying technology risks for the company.
chief security officer (CSO) Ans: is the highest level executive concerned
with the overall security functions and policies of a business.
