WGU C724 Pre-Assessment Exam Questions with Correct Answers Latest Update 2025/2026
Which activity is an example of how information systems support business functions of human
resource departments?
An employee processes invoices to be paid using proprietary software.
An employee reviews daily inventory reports using an inventory management software.
An employee verifies a customer's credit status using a credit check software.
An employee processes monthly payroll checks and benefits using an open-source software. -
Answers An employee processes monthly payroll checks and benefits using an open-source
software.
There are six major components of a computer-based information system, four of which are
also in the information technology component. Which two components are only parts of the
information system?
Data
Processes
Hardware
Networks
People
,Software - Answers Processes
People
A police department at a large metropolitan city implemented an information system that
analyzes historical crime data, including date and locations as well as other external,
environmental, and city-related data. The system then produces daily predictive reports of the
major locations around the city that are likely to require additional police attention. The police
department uses the reports to plan the officers' patrol routes, targeting the areas that the
system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on
the described scenario?
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product differentiation
A geographic information system (GIS) that helps increase market share
A management information system (MIS) that enhances the customer experience - Answers A
decision support system (DSS) that improves decision-making
A police department at a large metropolitan city implemented an information system that
integrates historical crime data, including date and locations to other external, environmental,
and city-related data. The system then produces daily predictive reports of the major locations
around the city that are likely to require additional police attention. The police department uses
the reports to plan the officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
,Choose 2 answers
Customer satisfaction
Operational efficiency
Product differentiation
Cost saving
Improving decision-making - Answers Operational efficiency
Improving decision-making
Which business function is primarily the responsibility of production and operations information
systems?
Recruiting and training
Product pricing
Quality control
Accounts payable - Answers Quality control
A small company that is growing quickly into a medium-sized company is facing the challenge
of consolidating and storing information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to hire an expert who will, in
addition to the above, maintain security and apply upgrades as needed.
, Which IT professional does the company need to hire in order to address this challenge?
Chief technology officer
Computer programmer
Database administrator
Web developer - Answers Database administrator
A university is looking for ways to customize its courses to the unique needs of its students by
creating various levels of hybrid online courses, such as 80% online for one student, whereas
only 30% online for another.
Which IT management challenge is addressed in this scenario?
Achieve operational excellence
Develop new products and services
Improve decision-making
Develop strong relationships with suppliers - Answers Develop new products and services
A ride-sharing cab company is looking for ways to generate more business by attracting more
customers, both on the supply (driver) and demand (passenger) side, via a strategy of tracking
their monthly miles and offering "frequent flier" bonuses, just like airline companies have done.
Which activity is an example of how information systems support business functions of human
resource departments?
An employee processes invoices to be paid using proprietary software.
An employee reviews daily inventory reports using an inventory management software.
An employee verifies a customer's credit status using a credit check software.
An employee processes monthly payroll checks and benefits using an open-source software. -
Answers An employee processes monthly payroll checks and benefits using an open-source
software.
There are six major components of a computer-based information system, four of which are
also in the information technology component. Which two components are only parts of the
information system?
Data
Processes
Hardware
Networks
People
,Software - Answers Processes
People
A police department at a large metropolitan city implemented an information system that
analyzes historical crime data, including date and locations as well as other external,
environmental, and city-related data. The system then produces daily predictive reports of the
major locations around the city that are likely to require additional police attention. The police
department uses the reports to plan the officers' patrol routes, targeting the areas that the
system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on
the described scenario?
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product differentiation
A geographic information system (GIS) that helps increase market share
A management information system (MIS) that enhances the customer experience - Answers A
decision support system (DSS) that improves decision-making
A police department at a large metropolitan city implemented an information system that
integrates historical crime data, including date and locations to other external, environmental,
and city-related data. The system then produces daily predictive reports of the major locations
around the city that are likely to require additional police attention. The police department uses
the reports to plan the officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
,Choose 2 answers
Customer satisfaction
Operational efficiency
Product differentiation
Cost saving
Improving decision-making - Answers Operational efficiency
Improving decision-making
Which business function is primarily the responsibility of production and operations information
systems?
Recruiting and training
Product pricing
Quality control
Accounts payable - Answers Quality control
A small company that is growing quickly into a medium-sized company is facing the challenge
of consolidating and storing information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to hire an expert who will, in
addition to the above, maintain security and apply upgrades as needed.
, Which IT professional does the company need to hire in order to address this challenge?
Chief technology officer
Computer programmer
Database administrator
Web developer - Answers Database administrator
A university is looking for ways to customize its courses to the unique needs of its students by
creating various levels of hybrid online courses, such as 80% online for one student, whereas
only 30% online for another.
Which IT management challenge is addressed in this scenario?
Achieve operational excellence
Develop new products and services
Improve decision-making
Develop strong relationships with suppliers - Answers Develop new products and services
A ride-sharing cab company is looking for ways to generate more business by attracting more
customers, both on the supply (driver) and demand (passenger) side, via a strategy of tracking
their monthly miles and offering "frequent flier" bonuses, just like airline companies have done.
