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MQM227 – Operations Management – 70 Exam Questions – Forecasting, Capacity, Scheduling, Project Management – Illinois State University

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This document provides a detailed collection of 70 final exam questions and answers, specifically curated for MQM227 – Operations Management at Illinois State University for the 2025/2026 academic year. It contains a mix of multiple-choice and true/false questions, each marked with the correct answer, covering essential topics across operational decision-making and planning. Key focus areas include: Forecasting Methods: Moving averages, exponential smoothing, qualitative vs. quantitative methods, time-series components, CPFR, and forecast error interpretation. Capacity Planning & Facility Strategy: Long-term vs. short-term planning, economies of scale, capacity measurement, demand management strategies, and utilization calculations. Aggregate Planning and Scheduling: Level and chase strategies, bottleneck management, finite capacity scheduling (FCS), dispatch rules, job sequencing, and scheduling performance. Project Management: CPM and PERT techniques, slack time, critical path analysis, forward and backward passes, crashing, planning phases, and Gantt charts. This document is particularly useful for: Undergraduate students in Operations Management, Supply Chain Management, Industrial Engineering, and Business Administration. MBA students and graduate learners reviewing key concepts for exams or applied project work. Instructors developing question banks or evaluating comprehension. Professionals preparing for certification in operations or project management. The structure of the questions allows for comprehensive self-testing and focused review on often-tested concepts. It reflects academic-level depth while remaining accessible for practical understanding, making it a valuable exam prep tool. Keywords: operations management, MQM227, forecasting methods, capacity planning, aggregate planning, scheduling strategies, project management, CPM, PERT, critical path, Gantt charts, utilization, demand management, bottlenecks, finite scheduling, Illinois State University

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(MQM227)Exam 2 Questions and
Answers 100% Correct

Seasonality is represented by an irregular pattern of demand. - 🧠 ANSWER

✔✔Regarding types of time-series components, which of the following

statements is incorrect?

A. Random error are the normal fluctuations in demand that are not erratic

to be considered a cycle, seasonality, a trend, or a level demand.

B. A trend is represented as an increase or decrease in the average

demand over time.

C. A cycle is represented by increasing or decreasing demand over long

time periods.

,D. A level demand refers to the relatively constant demand during a time

interval.

E. Seasonality is represented by an irregular pattern of demand.


4 month = 600 - 🧠 ANSWER ✔✔What is the August forecasted demand

using a 4-month moving average for the following actual demand values:

January - 300 units, February - 200 units, March - 400 units, April - 500

units, May - 600 units, June - 600 units, July - 700 units. (Round answer to

nearest whole number.)

A. 4 month = 350

B. 4 month = 700

C. 4 month = 433

D. 4 month = 650

E. 4 month = 600


630 - 🧠 ANSWER ✔✔What is the August forecasted demand using a 4-

month weighted moving average for the following past actual demand:

January - 300 units, February - 200 units, March - 400 units, April - 500

units, May - 600 units, June - 600 units, July - 700 units. P1 = 0.4, P2 = 0.3,

P3 = 0.2, P4 = 0.1 (Round answer to nearest whole number.)

,A. 570

B. 630

C. 600

D. 158

E. 310


6 month = 500 - 🧠 ANSWER ✔✔What is the August forecasted demand

using a 6-month as well as a 6-month moving average for the following

actual demand values: January - 300 units, February - 200 units, March -

400 units, April - 500 units, May - 600 units, June - 600 units, July - 700

units. (Round answer to nearest whole number.)

A. 6 month = 500

B. 6 month = 471

C. 6 month = 433

D. 6 month = 600

E. 6 month = 571




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, The qualitative type of forecasting utilizes time-series and causal

approaches. - 🧠 ANSWER ✔✔Which of the following statements is

incorrect?

A. In organizations, managers are usually most interested in predicting

future demand.

B. In CPFR, a long-term, mutually beneficial, collaborative relationship is

needed.

C. There is no universal forecasting method for all situations.

D. The qualitative type of forecasting utilizes time-series and causal

approaches.

E. In a regular moving average calculation, all of the months included in

the calculation are weighted equally.

Casual forecasting methods are great for predicting turning points in

demand. - 🧠 ANSWER ✔✔Which of the following statements is incorrect?


A. Medium-range forecasts are usually 6 months to two years in the future.

B. Short-range forecasts are good for procuring materials and work

scheduling.

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