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MQM 385 – 50 Exam Questions on CSR, Ethics & Sustainability

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This document includes 50 exam questions with detailed answers from Chapter 2 of MQM 385 (Organizational Strategy) at Illinois State University, focusing on Corporate Social Responsibility (CSR) and related themes. The material explores a wide range of key topics such as Carroll’s CSR Pyramid, stakeholder models, corporate citizenship, corporate social responsiveness, the Triple Bottom Line, and the link between social and financial performance. Questions are presented in both True/False and multiple-choice formats, each followed by direct, exam-focused solutions. This resource is particularly valuable for students enrolled in Strategic Management, Business Ethics, Corporate Governance, Organizational Leadership, or MBA programs. It serves as an excellent study companion for preparing for exams, quizzes, or assignments, offering a clear understanding of how businesses are expected to operate ethically and responsibly in today's society. The document aligns with modern expectations of corporate accountability, social investment, and sustainability-driven strategies. Keywords: corporate social responsibility, CSR pyramid, stakeholder model, ethical responsibilities, philanthropy, corporate social responsiveness, Carroll’s model, triple bottom line, corporate citizenship, financial performance, sustainability, legal model, classical economics, business ethics, social screening

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MQM 385 Chapter 2 Questions with
Solutions

A society more satisfied with corporate social responsiveness,

performance, and citizenship will invariably have reduced criticism of

business. - 🧠 ANSWER ✔✔True


The marketplace in the classical view of economics, while being a good

allocator of goods and services, does not do a good job of ensuring that

business always acts fairly and ethically. - 🧠 ANSWER ✔✔True


Philanthropy is the term by Adam Smith in Wealth of Nations to describe

the operation of self interest resulting in the good of society. - 🧠 ANSWER

✔✔False

, The company town, in which a major employer builds homes and

commercial buildings, and provides the goods and services needed by its

employees, is an example of paternalistic social responsibility. - 🧠

ANSWER ✔✔True


In Carroll's four-part defmition of corporate social responsibility, ethical

responsibilities are required of business only by society, and not by

businesses themselves. - 🧠 ANSWER ✔✔False


In practical terms, the socially responsible firm mw;t be involved in

philanthropy, as society expects it. - 🧠 ANSWER ✔✔False


The CSR Pyramid is a stakeholder model--that is, each of its components

addresses different stakeholders. - 🧠 ANSWER ✔✔True


Friedman never proposed that businesses had any obligation to act

ethically. - 🧠 ANSWER ✔✔False


An argument for corporate social responsibility is that it helps business

compete in the global economy. - 🧠 ANSWER ✔✔False


Proponents of the concept of corporate social responsiveness believe that

the focus of corporate social responsibility on accountability or obligation is

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