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NR222 Quiz 4 study Questions with 100%
VERIFIED Answers UPDATED!!!
Effective communication
skills reduce errors
improve outcome
increase client satisfaction
Develop relationships
Collect relevant data
Provide education
Interact during intervention
Improve patient safety
interpersonal relationships
Both nurse and client must be equal participants in the
communication partnership.
Client responses are not always what we expect.
Each client has specific communication needs. Some clients
have specific learning and teaching needs, while others may
have sensory perception impairments that need to be
considered.
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More is communicated than meets the eye (and the ear). We
must pay attention to the client's verbal and nonverbal
communication
When talking to clients at the bedside, provide for privacy by
closing the door to the room and inquiring about any visitors
who may be present
Attitudes and Ethical Standards
Attitudes that aid communication are curiosity, perseverance,
self-confidence, and creativity. Each attitude motivates the
nurse to learn more about the client and communicate
effectively.
For example, the nurse recognizes that the client does not
understand the instructions and provides education in a
different format.
Perception of Communication
Every time we receive communication, we process it using all
five senses - sight, hearing, taste, touch, and smell. Our culture
and education also influence our perception.
For example, the client receives information by hearing, seeing,
and feeling the nurse's caring and compassionate behavior.
Therapeutic Relationship
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A therapeutic relationship is defined as one that helps and
promotes trust and respect while nurturing faith and hope
For example, by developing a trusting relationship, the nurse is
able to help the client recover from illness.
What, When, Where, Why, and How
The nurse must continually decide what, when, where, why,
and how to deliver information. The nurse must decide which
techniques best apply to each situation and may experience
fatigue and frustration.
For example, teaching about breastfeeding to a client who has
just found out her baby has a congenital heart defect may not
be appropriate. Whereas, teaching a mother who has recently
given birth how to breastfeed is timely.
Non-Therapeutic Communication
How are things going in school? >> Not so great. I've got a test
and two papers due in the next ten days and my boss is calling
every day to see if I could work more hours. >> I'm sure things
will work out. They always do. >> I guess I'm worrying about
nothing. I should just stop talking about it.
Therapeutic Communication
NR222 Quiz 4 study Questions with 100%
VERIFIED Answers UPDATED!!!
Effective communication
skills reduce errors
improve outcome
increase client satisfaction
Develop relationships
Collect relevant data
Provide education
Interact during intervention
Improve patient safety
interpersonal relationships
Both nurse and client must be equal participants in the
communication partnership.
Client responses are not always what we expect.
Each client has specific communication needs. Some clients
have specific learning and teaching needs, while others may
have sensory perception impairments that need to be
considered.
,2|Page
More is communicated than meets the eye (and the ear). We
must pay attention to the client's verbal and nonverbal
communication
When talking to clients at the bedside, provide for privacy by
closing the door to the room and inquiring about any visitors
who may be present
Attitudes and Ethical Standards
Attitudes that aid communication are curiosity, perseverance,
self-confidence, and creativity. Each attitude motivates the
nurse to learn more about the client and communicate
effectively.
For example, the nurse recognizes that the client does not
understand the instructions and provides education in a
different format.
Perception of Communication
Every time we receive communication, we process it using all
five senses - sight, hearing, taste, touch, and smell. Our culture
and education also influence our perception.
For example, the client receives information by hearing, seeing,
and feeling the nurse's caring and compassionate behavior.
Therapeutic Relationship
, 3|Page
A therapeutic relationship is defined as one that helps and
promotes trust and respect while nurturing faith and hope
For example, by developing a trusting relationship, the nurse is
able to help the client recover from illness.
What, When, Where, Why, and How
The nurse must continually decide what, when, where, why,
and how to deliver information. The nurse must decide which
techniques best apply to each situation and may experience
fatigue and frustration.
For example, teaching about breastfeeding to a client who has
just found out her baby has a congenital heart defect may not
be appropriate. Whereas, teaching a mother who has recently
given birth how to breastfeed is timely.
Non-Therapeutic Communication
How are things going in school? >> Not so great. I've got a test
and two papers due in the next ten days and my boss is calling
every day to see if I could work more hours. >> I'm sure things
will work out. They always do. >> I guess I'm worrying about
nothing. I should just stop talking about it.
Therapeutic Communication
