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MQM 227 – Operations Management | 100 Exam Questions on Sourcing, Inventory, Supply Chains, TCO | Illinois State University

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This document contains 100 multiple-choice and true/false questions with verified answers from Chapter 16 of MQM 227 – Operations Management at Illinois State University. The questions explore sourcing and procurement strategies, inventory management, supply chain types, and total cost of ownership (TCO). Topics include vendor-managed inventory (VMI), forward buying, reverse auctions, request for proposals (RFPs), product specificity, and sourcing decision models. It also covers functional vs. innovative products, stable vs. evolving supply processes, green sourcing strategies, supply chain disruptions, outsourcing motivations (financial, strategic, and improvement-driven), and sustainability considerations. Students will find detailed material on cost structures across acquisition, ownership, and post-ownership phases, along with key performance metrics like inventory turnover and weeks of supply. This resource is especially useful for students in operations, logistics, procurement, and supply chain management programs. It supports both exam preparation and practical understanding of sourcing frameworks, risk-hedging, and cost-efficiency analysis. Keywords: operations management, MQM 227, sourcing, vendor-managed inventory, supply chain strategy, TCO, total cost of ownership, reverse auction, RFP, forward buying, spot purchase, functional vs innovative products, green sourcing, outsourcing, inventory turnover, weeks of supply, procurement, logistics, acquisition cost, post-ownership cost, strategic sourcing

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MQM 227 Ch. 16 Exam Questions and
Answers 100% Correct

Sourcing activities can vary greatly and depend on what? - 🧠 ANSWER

✔✔The item being purchased


The custom-made Apple AirPods case is an example of a _____-specificity

item. - 🧠 ANSWER ✔✔high


______ available products can be purchased using a relatively simple

process. - 🧠 ANSWER ✔✔Widely


Which of the following is not a common constraint regarding vendor

managed inventory?

Required service level

Maximum inventory level

,Shipping terms


Billing transaction process - 🧠 ANSWER ✔✔Shipping terms


What term is used to describe a practice where a customer purchases

excess parts in advance? - 🧠 ANSWER ✔✔Forward buying


A one-time purchase is called what? - 🧠 ANSWER ✔✔Spot purchase


_____ ______ is a program for automatically supplying groups of items to a

customer on a regular basis - 🧠 ANSWER ✔✔Continuous


Replacement

A generic pizza box that can be used by multiple pizza shops is an

example of a product with ____________ specificity. - 🧠 ANSWER ✔✔low


In a _____ auction, vendors actually bid on the item in real time and often

using Internet software. - 🧠 ANSWER ✔✔reverse


When the supplier takes full responsibility to manage items for the

customer, the supplier is performing - 🧠 ANSWER ✔✔vendor managed

inventory.

What are the drawbacks to forward buying? Check all that apply.

, Shipment bulge

Lower purchase price

Higher supply chain costs


Large carrying costs - 🧠 ANSWER ✔✔Shipment bulge


Higher supply chain costs

Large carrying costs

Which of the following terms describes the phenomenon of variability

magnification as one moves down the supply chain from customer to

producer? - 🧠 ANSWER ✔✔Bullwhip effect


Relative to evolving manufacturing (supply) process, stable processes have

_____ quality problems. - 🧠 ANSWER ✔✔less


A solicitation that asks for a detailed proposal from a vendor interested in

supplying an item - 🧠 ANSWER ✔✔Request for proposal


Specific criteria for identifying functional products include which of the

following? Check all that apply.

Few (10-20) variations

Long product life cycle

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