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MQM 227 – Operations Management | 90 Exam Questions on Product Design, DFMA, QFD, Development Phases | Illinois State University

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This document contains 90 fully answered multiple-choice and true/false questions from Chapter 3 of MQM 227 – Operations Management at Illinois State University. The questions cover the complete product development lifecycle, including planning, concept development, system-level and detail design, testing and refinement, and production ramp-up. Key frameworks and tools like Design for Manufacturing and Assembly (DFMA), Value Analysis/Value Engineering (VA/VE), Quality Function Deployment (QFD), and Net Present Value (NPV) are discussed, along with essential design considerations for cost, manufacturability, aesthetics, and customer value. Also included are product development strategies such as market-pull, technology-push, platform products, customized products, quick-build products, and process-intensive designs. The material highlights the interfunctional nature of product design involving marketing, design engineering, and manufacturing teams, and covers metrics such as DPMO, sensitivity analysis, and financial trade-off evaluations. This resource is ideal for students in operations management, product development, engineering management, and industrial design programs. It is especially valuable for exam preparation, design project planning, and applying structured product development techniques. Keywords: operations management, MQM 227, product design, DFMA, QFD, VA/VE, NPV, market pull, technology push, platform products, customized products, quick-build, detail design, system-level design, DPMO, value engineering, manufacturability, product lifecycle, process-intensive products

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MQM 227 Ch.3 Exam Questions and
Answers

True or false: Product design is integral to the success of many

businesses. - 🧠 ANSWER ✔✔True


Place the following steps in the generic product development process in the

correct sequence.

Planning

Production ramp-up

Concept development

Testing and refinement

Detail design

,System-level design - 🧠 ANSWER ✔✔Planning


Concept-development

System-level design

Detail design

Testing and refinement

Production ramp-up

True or false: The planning phase precedes the project approval. - 🧠

ANSWER ✔✔True


In what phase are the needs of the target market identified? - 🧠 ANSWER

✔✔Concept


True or false: The final assembly scheme for the production scheme is

usually defined in the system-level design phase.


True false question. - 🧠 ANSWER ✔✔True


Which of the following is not included in the detail design phase of the

product development process?

A. Business goals

, B. Standard parts

C. Tooling


D. Process plan - 🧠 ANSWER ✔✔A. Business goals


What are the outputs of the detail design phase. Check all that apply.

A. A preliminary process flow diagram for the final assembly process

B. The process plans for the fabrication and assembly of the product

C. A decision regarding which outsourcing company to use for each part

D. The specifications of purchased parts

E. Drawings or computer files describing the geometry of each part


F. A geometric layout of the product - 🧠 ANSWER ✔✔B. The process plans

for the fabrication and assembly of the product

D. The specifications of purchased parts

E. Drawings or computer files describing the geometry of each part

Which of the following can be used to construct a base-case model for a

new-product development project?

A. QFD



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