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MQM 227 – Operations Management | 100 Aggregate Planning & Yield Management Exam Questions on S&OP, Capacity, Chase Strategy | Illinois State University

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This document features 100 verified multiple-choice and true/false questions with answers from Chapter 19 of MQM 227 – Operations Management at Illinois State University. It comprehensively covers topics related to aggregate operations planning and sales & operations planning (S&OP), including short-, medium-, and long-term planning horizons, capacity strategies, production rate optimization, inventory planning, workforce management, and demand forecasting. Students will find in-depth coverage of key strategic approaches such as chase, level, and hybrid planning strategies, yield management techniques, and the integration of planning across departments like sales, logistics, finance, operations, and product development. It also includes practical examples of complementary products, internal and external planning factors, and how pricing and rate fences are used to influence demand. This document is particularly useful for students in business, supply chain management, operations, industrial engineering, and logistics. It supports exam prep, concept reinforcement, or practical applications in forecasting, capacity management, and aggregate planning models. Keywords: operations management, MQM 227, aggregate planning, sales and operations planning, S&OP, capacity planning, chase strategy, level strategy, workforce scheduling, yield management, production rate, rate fences, demand management, logistics planning, planning horizons, internal planning inputs, external planning factors

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MQM 227 Ch.19 Questions and Answers
100% Correct

The time horizon for an aggregate operations plan ranges from _____ to

____ months. - 🧠 ANSWER ✔✔3


18

Sales and operations planning is a process that helps firms do what?

Check all that apply.

Give line management a handle on the business

Maximize production rates

Lower inventory

Provide better customer service

,Shorten customer lead times - 🧠 ANSWER ✔✔Lower inventory


Provide better customer service

Shorten customer lead times

What process gives senior management a better handle on the meeting

customer demand over a 3 to 18 month time horizon? - 🧠 ANSWER

✔✔Sales & operations planning


Sales and operations planning typically requires an integrated effort and

cooperation from the following organizations:

Sales

Distribution and logistics

Finance

Accounting

Human resources

Product development


Operations - 🧠 ANSWER ✔✔Sales


Distribution and logistics

, Finance

Product development

Operations

Which of the following operations and supply planning tasks are related to

manufacturing? Check all that apply.

Master scheduling

Vehicle dispatching

Daily workforce scheduling

Vehicle capacity planning

Order scheduling

Vehicle loading

Warehouse receipt planning

Weekly workforce scheduling


Material requirements planning - 🧠 ANSWER ✔✔Master scheduling


Order scheduling

Material requirements planning



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