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Leader - 🧠ANSWER ✔✔A person who leads or directs a unit.
Manager - 🧠ANSWER ✔✔Individual who accomplishes organizational
objectives through effective and efficient handling of material and human
resources.
Coaching - 🧠ANSWER ✔✔giving motivational feedback to maintain &
improve performance
Counseling - 🧠ANSWER ✔✔giving guidance, assisting with problem solving
,Mentoring - 🧠ANSWER ✔✔a process whereby an experienced
organizational member (a mentor) provides advice and guidance to a less-
experienced member (a protégé).
Supervison - 🧠ANSWER ✔✔A person who is responsible for directing the
performance of other people or employees.
NFPA 1021. - 🧠ANSWER ✔✔Standard for Fire Officer Professional
Qualifications.
Scalar Structure. - 🧠ANSWER ✔✔Having an uninterrupted series of steps
or a Chain of authority.
Chain of Command. - 🧠ANSWER ✔✔The order of authority within a facility.
Decisions and information are directed from the top to the bottom.
Feedback and information, in turn are transmitted back up the chain of
command.
Line personnel. - 🧠ANSWER ✔✔Those who deliver services to the public or
External customers.(Fire suppression, emergency medical services,
inspections, education and investigations)
, Staff Personnel. - 🧠ANSWER ✔✔those who provide support to the line
personnel or internal customers.(Training, logistics, auxiliary organizations
and personnel administration)
Authority. - 🧠ANSWER ✔✔refers to the legal ability of an individual to make
and implement decisions for which the individual is held accountable.
Centralized Authority. - 🧠ANSWER ✔✔Decisions are made by one person
at the top of the structure. This model works well in very small
organizations, such as an individual fire company.
Decentralized Authority. - 🧠ANSWER ✔✔Decisions are made at a lower
level with the effects of the decisions reported through the structure
- to work effectively, the chief must ensure ensure that all members
understand the organizations direction, values and goals.
- Duplication of effort may occur.
Delegation Of Authority. - 🧠ANSWER ✔✔the process of providing
subordinates with the authority, direction, and resources needed to
complete an assignment.
- The Officer must ensure that the assigned employee is capable of doing
the job.
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