,Table Of Contents
gd gd
Chapter 1: Introduction to Group Communication
gd gd gd gd gd 1
Chapter 2: Group Development
gd gd gd 35
Chapter 3: Participation in Groups
gd gd gd gd 69
Chapter 4: Diversity in Groups
gd gd gd gd 106
Chapter 5: Leadership in Groups
gd gd gd gd 144
Chapter 6: Verbal and Nonverbal Communication in Groups
gd gd gd gd gd gd gd 178
Chapter 7: Listening and Responding in Groups
gd gd gd gd gd gd 214
Chapter 8: Conflict and Cohesion in Groups
gd gd gd gd gd gd 244
Chapter 9: Decision Making and Problem Solving in Groups
gd gd gd gd gd gd gd gd 279
Chapter 10: Critical Thinking and Argumentation in Groups
gd gd gd gd gd gd gd 318
Chapter 11: Group Meetings
gd gd gd 356
Chapter 12: Group Presentations
gd gd gd 378
Chapter 1 gd
Introduction to Group Communication gd gd gd
Key: Answer, Page, Type, Learning Objective, Level
gd gd gd gd gd gd gd
Type
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
gd gd gd gd gd gd gd gd gd gd gd
,C=Conceptual gd
F=Factual Lev gd
el
(1)=Easy; (2)=Moderate; (3)=Difficultgd gd gd
1% Easy gd
83 % Moderate
gd gd
16% Difficult LO=Learni
gd gd
ng Objective SG=Used in
gd gd gd g
d Study Guide p=page TB_
gd gd gd
Engleberg_Chapter 1 gd
Multiple Choice Single Select
gd gd gd
1) According to a study commissioned by the Association of American Colleges and Unive
gd gd gd gd gd gd gd gd gd gd gd gd
rsities (AAC&U) that asked 496 employers to rank the essential learning outcomes neede
gd gd gd gd gd gd gd gd gd gd gd gd
d by college graduates entering the workforce, which outcome ranked highest?
gd gd gd gd gd gd gd gd gd gd
a) ability to work in teams gd gd gd gd
b) critical thinking gd
c) digital literacy gd
d) ability to analyze and interpret datagd gd gd gd gd
e) the application of knowledge to real-world settings
gd gd gd gd gd gd
Answer: a gd
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Top
gd gd gd gd gd gd gd gd gd gd gd
ic 1.1: The Importance of Groups
gd gd gd gd gd
Difficulty Level: Easy gd gd
Skill Level: Understand the Concepts
gd gd gd gd
2) The state in which the effective collaboration of group members produces better results than
gd gd gd gd gd gd gd gd gd gd gd gd gd
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
gd gd gd gd gd gd gd gd gd gd gd
, what would be expected, given the sum of skills and abilities of individual members working
gd gd gd gd gd gd gd gd gd gd gd gd gd gd gd
alone, is known as
gd .
gd gd gd
a) interaction
b) common goals gd
c) interdependence
d) synergy
e) working
Answer: d
gd gd
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
gd gd gd gd gd gd gd gd gd gd gd
Topic 1.2.1: Advantages of Working in Groups Dif
gd gd gd gd gd gd gd
ficulty Level: Moderate
gd gd
Skill Level: Understand the Concepts
gd gd gd gd
3) Which of the following characteristics is a disadvantage of working in groups?
gd gd gd gd gd gd gd gd gd gd gd
f) Groups make better decisions when working on complex tasks.
gd gd gd gd gd gd gd gd
g) Working in groups enhances member learning. gd gd gd gd gd
h) Groups require significant time, energy, and resources.
gd gd gd gd gd gd
i) Groups are often more creative than members working alone.
gd gd gd gd gd gd gd gd
j) Members usually enjoy working with others in groups. gd gd gd gd gd gd gd gd
Answer: c gd
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
gd gd gd gd gd gd gd gd gd gd gd
Topic 1.2.2: Disadvantages of Working in Groups
gd gd gd gd gd gd gd
Difficulty Level: Moderate gd gd
Skill Level: Understand the Concepts
gd gd gd gd
4) Which of the following situations best represents group communication as defined in the
gd gd gd gd gd gd gd gd gd gd gd gd gd
text?
k) people talking in an elevator gd gd gd gd
l) people discussing the weather at an airport
gd gd gd gd gd gd
m) fans cheering at a baseball game
gd gd gd gd gd
n) jury members deliberating a court case
gd gd gd gd gd
o) a congregation listening to a sermon
gd gd gd gd gd gd
Answer: d gd
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
gd gd gd gd gd gd gd gd gd gd gd gd gd gd
group communication.
gd
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
gd gd gd gd gd gd gd gd gd gd gd
gd gd
Chapter 1: Introduction to Group Communication
gd gd gd gd gd 1
Chapter 2: Group Development
gd gd gd 35
Chapter 3: Participation in Groups
gd gd gd gd 69
Chapter 4: Diversity in Groups
gd gd gd gd 106
Chapter 5: Leadership in Groups
gd gd gd gd 144
Chapter 6: Verbal and Nonverbal Communication in Groups
gd gd gd gd gd gd gd 178
Chapter 7: Listening and Responding in Groups
gd gd gd gd gd gd 214
Chapter 8: Conflict and Cohesion in Groups
gd gd gd gd gd gd 244
Chapter 9: Decision Making and Problem Solving in Groups
gd gd gd gd gd gd gd gd 279
Chapter 10: Critical Thinking and Argumentation in Groups
gd gd gd gd gd gd gd 318
Chapter 11: Group Meetings
gd gd gd 356
Chapter 12: Group Presentations
gd gd gd 378
Chapter 1 gd
Introduction to Group Communication gd gd gd
Key: Answer, Page, Type, Learning Objective, Level
gd gd gd gd gd gd gd
Type
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
gd gd gd gd gd gd gd gd gd gd gd
,C=Conceptual gd
F=Factual Lev gd
el
(1)=Easy; (2)=Moderate; (3)=Difficultgd gd gd
1% Easy gd
83 % Moderate
gd gd
16% Difficult LO=Learni
gd gd
ng Objective SG=Used in
gd gd gd g
d Study Guide p=page TB_
gd gd gd
Engleberg_Chapter 1 gd
Multiple Choice Single Select
gd gd gd
1) According to a study commissioned by the Association of American Colleges and Unive
gd gd gd gd gd gd gd gd gd gd gd gd
rsities (AAC&U) that asked 496 employers to rank the essential learning outcomes neede
gd gd gd gd gd gd gd gd gd gd gd gd
d by college graduates entering the workforce, which outcome ranked highest?
gd gd gd gd gd gd gd gd gd gd
a) ability to work in teams gd gd gd gd
b) critical thinking gd
c) digital literacy gd
d) ability to analyze and interpret datagd gd gd gd gd
e) the application of knowledge to real-world settings
gd gd gd gd gd gd
Answer: a gd
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Top
gd gd gd gd gd gd gd gd gd gd gd
ic 1.1: The Importance of Groups
gd gd gd gd gd
Difficulty Level: Easy gd gd
Skill Level: Understand the Concepts
gd gd gd gd
2) The state in which the effective collaboration of group members produces better results than
gd gd gd gd gd gd gd gd gd gd gd gd gd
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
gd gd gd gd gd gd gd gd gd gd gd
, what would be expected, given the sum of skills and abilities of individual members working
gd gd gd gd gd gd gd gd gd gd gd gd gd gd gd
alone, is known as
gd .
gd gd gd
a) interaction
b) common goals gd
c) interdependence
d) synergy
e) working
Answer: d
gd gd
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
gd gd gd gd gd gd gd gd gd gd gd
Topic 1.2.1: Advantages of Working in Groups Dif
gd gd gd gd gd gd gd
ficulty Level: Moderate
gd gd
Skill Level: Understand the Concepts
gd gd gd gd
3) Which of the following characteristics is a disadvantage of working in groups?
gd gd gd gd gd gd gd gd gd gd gd
f) Groups make better decisions when working on complex tasks.
gd gd gd gd gd gd gd gd
g) Working in groups enhances member learning. gd gd gd gd gd
h) Groups require significant time, energy, and resources.
gd gd gd gd gd gd
i) Groups are often more creative than members working alone.
gd gd gd gd gd gd gd gd
j) Members usually enjoy working with others in groups. gd gd gd gd gd gd gd gd
Answer: c gd
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
gd gd gd gd gd gd gd gd gd gd gd
Topic 1.2.2: Disadvantages of Working in Groups
gd gd gd gd gd gd gd
Difficulty Level: Moderate gd gd
Skill Level: Understand the Concepts
gd gd gd gd
4) Which of the following situations best represents group communication as defined in the
gd gd gd gd gd gd gd gd gd gd gd gd gd
text?
k) people talking in an elevator gd gd gd gd
l) people discussing the weather at an airport
gd gd gd gd gd gd
m) fans cheering at a baseball game
gd gd gd gd gd
n) jury members deliberating a court case
gd gd gd gd gd
o) a congregation listening to a sermon
gd gd gd gd gd gd
Answer: d gd
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
gd gd gd gd gd gd gd gd gd gd gd gd gd gd
group communication.
gd
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
gd gd gd gd gd gd gd gd gd gd gd
