Professional Development Final Exam
ACTUAL UPDATED QUESTIONS AND
CORRECT ANSWERS
accommodating conflict management style - CORRECT ANSWERS✅✅a conflict
management style that allows the other party to have his or her own way without knowing
there was a conflict
accountability - CORRECT ANSWERS✅✅report back to whoever empowered you to carry
out a specific responsibility
active listening - CORRECT ANSWERS✅✅when a receiver provides a sender full attention
without distraction
adjourning stage - CORRECT ANSWERS✅✅when team members bring closure to a
project
advanced skill set resume layout - CORRECT ANSWERS✅✅a resume layout used by those
with extensive career experience that emphasizes related work experience, skills, and
significant accomplishments
aggressive behavior - CORRECT ANSWERS✅✅behavior of an individual who stands up
for his or her rights in a manner that violates others' rights in an offensive manner
assertive behavior - CORRECT ANSWERS✅✅behavior of an individual who stands up for
his or her rights without violating the rights of others
assets - CORRECT ANSWERS✅✅items that you own that are worth money
attitude - CORRECT ANSWERS✅✅a strong belief about people, things, and situations
autocratic leaders - CORRECT ANSWERS✅✅leaders who make decisions on their own
without input from others
, automatic deduction plan - CORRECT ANSWERS✅✅when funds are automatically
deducted from an employee's paycheck and placed into a bank account
avoiding conflict management style - CORRECT ANSWERS✅✅a passive conflict
management style used when one does not want to deal with the conflict so the offense is
ignored
bargaining agreement - CORRECT ANSWERS✅✅a contract between an employer and a
union that addresses salaries, benefits, working conditions and other common employee
matters
behavioral interview question - CORRECT ANSWERS✅✅interview question that asks
candidates to share a past experience related to a specific workplace situation
board of directors - CORRECT ANSWERS✅✅a group of individuals responsible for
developing the company's overall strategy and major policies
brainstorming - CORRECT ANSWERS✅✅a problem-solving method that involves
identifying alternatives that allow members to freely add ideas while other members withhold
comments on the alternatives
budget - CORRECT ANSWERS✅✅a detailed financial plan used to allocate money for a
specific time period
business letter - CORRECT ANSWERS✅✅a formal written form of communication used
when a message is being sent to an individual outside of an organization
business memo - CORRECT ANSWERS✅✅written communication sent within an
organization (also called interoffice memorandum)
capital budget - CORRECT ANSWERS✅✅a financial plan used for long-term investments
including land and large pieces of equipment
ACTUAL UPDATED QUESTIONS AND
CORRECT ANSWERS
accommodating conflict management style - CORRECT ANSWERS✅✅a conflict
management style that allows the other party to have his or her own way without knowing
there was a conflict
accountability - CORRECT ANSWERS✅✅report back to whoever empowered you to carry
out a specific responsibility
active listening - CORRECT ANSWERS✅✅when a receiver provides a sender full attention
without distraction
adjourning stage - CORRECT ANSWERS✅✅when team members bring closure to a
project
advanced skill set resume layout - CORRECT ANSWERS✅✅a resume layout used by those
with extensive career experience that emphasizes related work experience, skills, and
significant accomplishments
aggressive behavior - CORRECT ANSWERS✅✅behavior of an individual who stands up
for his or her rights in a manner that violates others' rights in an offensive manner
assertive behavior - CORRECT ANSWERS✅✅behavior of an individual who stands up for
his or her rights without violating the rights of others
assets - CORRECT ANSWERS✅✅items that you own that are worth money
attitude - CORRECT ANSWERS✅✅a strong belief about people, things, and situations
autocratic leaders - CORRECT ANSWERS✅✅leaders who make decisions on their own
without input from others
, automatic deduction plan - CORRECT ANSWERS✅✅when funds are automatically
deducted from an employee's paycheck and placed into a bank account
avoiding conflict management style - CORRECT ANSWERS✅✅a passive conflict
management style used when one does not want to deal with the conflict so the offense is
ignored
bargaining agreement - CORRECT ANSWERS✅✅a contract between an employer and a
union that addresses salaries, benefits, working conditions and other common employee
matters
behavioral interview question - CORRECT ANSWERS✅✅interview question that asks
candidates to share a past experience related to a specific workplace situation
board of directors - CORRECT ANSWERS✅✅a group of individuals responsible for
developing the company's overall strategy and major policies
brainstorming - CORRECT ANSWERS✅✅a problem-solving method that involves
identifying alternatives that allow members to freely add ideas while other members withhold
comments on the alternatives
budget - CORRECT ANSWERS✅✅a detailed financial plan used to allocate money for a
specific time period
business letter - CORRECT ANSWERS✅✅a formal written form of communication used
when a message is being sent to an individual outside of an organization
business memo - CORRECT ANSWERS✅✅written communication sent within an
organization (also called interoffice memorandum)
capital budget - CORRECT ANSWERS✅✅a financial plan used for long-term investments
including land and large pieces of equipment
