Test Bank
for
Working in Groups
Communication Principles and Strategies
Eighth Edition
Isa Engleberg
Prince George‘s Community College
Dianna Wynn
StandPoint Strategies LLC
,Table Of Contents
Chapter 1: Introduction to Group Communication 1
Chapter 2: Group Development 35
Chapter 3: Participation in Groups 69
Chapter 4: Diversity in Groups 106
Chapter 5: Leadership in Groups 144
Chapter 6: Verbal and Nonverbal Communication in Groups 178
Chapter 7: Listening and Responding in Groups 214
Chapter 8: Conflict and Cohesion in Groups 244
Chapter 9: Decision Making and Problem Solving in Groups 279
Chapter 10: Critical Thinking and Argumentation in Groups 318
Chapter 11: Group Meetings 356
Chapter 12: Group Presentations 378
, Chapter 1
Introduction to Group Communication
Key: Answer, Page, Type, Learning Objective, Level
Type
A=Applied
, C=Conceptual
F=Factual Level
(1)=Easy; (2)=Moderate; (3)=Difficult
1% Easy
83 % Moderate
16% Difficult LO=Learning
Objective SG=Used in
Study Guide p=page
TB_Engleberg_Chapter 1
Multiple Choice Single Select
1) According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning
outcomes needed by college graduates entering the workforce, which outcome
ranked highest?
a) ability to work in teams
b) critical thinking
c) digital literacy
d) ability to analyze and interpret data
e) the application of knowledge to real-world settings
Answer: a
for
Working in Groups
Communication Principles and Strategies
Eighth Edition
Isa Engleberg
Prince George‘s Community College
Dianna Wynn
StandPoint Strategies LLC
,Table Of Contents
Chapter 1: Introduction to Group Communication 1
Chapter 2: Group Development 35
Chapter 3: Participation in Groups 69
Chapter 4: Diversity in Groups 106
Chapter 5: Leadership in Groups 144
Chapter 6: Verbal and Nonverbal Communication in Groups 178
Chapter 7: Listening and Responding in Groups 214
Chapter 8: Conflict and Cohesion in Groups 244
Chapter 9: Decision Making and Problem Solving in Groups 279
Chapter 10: Critical Thinking and Argumentation in Groups 318
Chapter 11: Group Meetings 356
Chapter 12: Group Presentations 378
, Chapter 1
Introduction to Group Communication
Key: Answer, Page, Type, Learning Objective, Level
Type
A=Applied
, C=Conceptual
F=Factual Level
(1)=Easy; (2)=Moderate; (3)=Difficult
1% Easy
83 % Moderate
16% Difficult LO=Learning
Objective SG=Used in
Study Guide p=page
TB_Engleberg_Chapter 1
Multiple Choice Single Select
1) According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning
outcomes needed by college graduates entering the workforce, which outcome
ranked highest?
a) ability to work in teams
b) critical thinking
c) digital literacy
d) ability to analyze and interpret data
e) the application of knowledge to real-world settings
Answer: a
