SEP FLIGHT ATTENDANT (AIR CANADA)
EXAM WITH COMPLETE SOLUTIONS
GRADED A+
QUESTIONS AND ANSWERS
What is the goal of an IFSO(in-flight security officer) ? ANSWER -there training is
desiganted to educate them on normal, abdnormal and emergency procedures.
Distinguish crew actions in any non-security scenario. And prevent the aircraft from
beung taken over unauthorized people.
A serial killer is allowed on board as a prisoners only if they are accompanied by an
escorting peace officer. TRUE or FALSE ANSWER -FALSE. prisoners are accepted
if accompanied by escort but they must not represent a risk or inconvenience to other
passengers and crew.
During light turbulence, service must be stopped. TRUE or FALSE ANSWER -
FALSE.
-service may be continued
-relive hot beverage, until seat belt sign is switched off
During moderate turbulence, service must be stopped. TRUE or FALSE ANSWER -
TRUE.
During severe turbulence, service must continued but hot beverage must be removed.
TRUE or FALSE ANSWER -FALSE.
What's a slow depressurization? ANSWER -the system might be felt gradually and
cabin crew have advance warning so they can prepared.
What's a rapid depressurisation? ANSWER -will happen unexpectedly. Serious
problem. May be caused by a window failure
If passenger advises they have spare lithium batteries in their checked baggage, cabin
crew must : ANSWER --advise ground personnel
-advice PIC
-complete appropriate forms
What's a rapid deplanement? ANSWER -passengers should deplane quickly by using
ground equipment. evacuation is not required.
,Who initiate a rapid deplanement? ANSWER -both flight crew and cabin crew. with
the announcement : "Deplane immediately and leave your personal belongings."
Operation crew members must wear the RAIC clearly visible on the outside of
uniform when they are on duty, as soon when they put their uniform and all phases of
the flight. TRUE or FALSE ANSWER -FALSE. they must remove the RAIC, once
they board the aircraft and place it in a location not view/access to passengers.
Once inspected, compartment are sealed with a amper-evident seals. Once sealed,
cabin crew must re-opened and search again just to double check. TRUE or FALSE
ANSWER -FALSE. once sealed, they do not have to be re-opened and searched again.
Classes of fires goes to A,B,C,D,K. TRUE or FALSE ANSWER -TRUE.
On what does depend a good fire fighting? ANSWER -teamwork, to ensure all actions
are completed simultaneously and efficiently. Communication, cooperation,
coordination.
Bluetooth and wireless devices are permitted on all aircraft in Air Canada fleet. TRUE
or FALSE ANSWER -TRUE.
The "Airplane" mode should be "on" during take-off, during flight, and landing.
TRUE or FALSE ANSWER -FALSE. should be on "airplane" mode for ALL phases
of the flight
You must remove identifiable items such as logo, wings, buttons, etc on your uniform.
As soon when you enter the aircraft. TRUE or FALSE ANSWER -FALSE. you must
remove them only when you take off your hole uniform.
Slide or slide-raft malfunction on LAND : can cabin crew use partly or non-inflated
slides ? ANSWER -YES.
Slide or slide-raft malfunction in WATER : can cabin crew use deflated or partly
deflated slide? ANSWER -NO.
There is 3 electrical outlet types aboard the aircraft, what are they called? ANSWER -
-lavatory electrical outlets
-cabin electrical outlets
-seat-mounted electrical outlets + USB ports
Can I plug my phone charger while I go to the bathroom in the lavatory electrical
outlet ? ANSWER -NO. exclusively reserve for the use of electrical razors.
Tampering with a smoke detector is a criminal offense. TRUE or FALSE ANSWER -
TRUE.
, What would be the announcement from the PIC for a post-depressurization?
ANSWER -"In-charge flight attendant report to the flight deck"
A circuit breaker that base tripped will have a white rim showing at it's base. Should
you, as a cabin crew, just push the white rim back ? ANSWER -NO. never. advice the
PIC before and he will instruct you with what to do.
What is critical for survival when onboard fire, smoke or fumes is suspected or
observed? ANSWER -early detection and prompt response.
What must cabin crew do if a prohibited item is found in-flight? ANSWER -cabin
crew must confiscate the item and secure it so that it is inaccessible to passengers. Ex:
flight deck.
If the passenger has calmed down and is now aware of the rules concerning a
prohibited item on-board can you give it back to him? With the condition of checking
on him every 15min. ANSWER -NO. under no circumstances.
When planning for survival, cabin crew plan around four required element of survival.
What are they? ANSWER -Protection
Location
Acquisition
Navigation
An ACPO(armed Canadian peace officer) should be considere exactly like a IFSO.
TRUE or FALSE ANSWER -FALSE. regulation that apply to an ACPO are not
applicable to an IFSO.
Should a ACPO be informed of the presence of a IFSO on board the aircraft?
ANSWER -NO. the presence of a IFSO is strictly confidential and secret. only the
IFSO needs to know if a ACPO is onboard.
What's a ACPO? ANSWER -he carry firearms on board to ensure safe completion of
their mission.
For reason of safety, In-Charge must ensure that flight deck is physically checked on a
regular basis, at intervals not to exceed how many time? ANSWER -90min. for flights
that are more than 2 hours
What would be the announcement made to passenger from cabin crew at a post-
depressurization? ANSWER -"Ladies and gentlemen, oxygen is no longer required.
you may now remove your masks.
Name some few rules that must be applicable to minimize risks of incident with foods
in flight deck? ANSWER --PIC and F/O must not eat the same menu selection
-Not est at the same time
EXAM WITH COMPLETE SOLUTIONS
GRADED A+
QUESTIONS AND ANSWERS
What is the goal of an IFSO(in-flight security officer) ? ANSWER -there training is
desiganted to educate them on normal, abdnormal and emergency procedures.
Distinguish crew actions in any non-security scenario. And prevent the aircraft from
beung taken over unauthorized people.
A serial killer is allowed on board as a prisoners only if they are accompanied by an
escorting peace officer. TRUE or FALSE ANSWER -FALSE. prisoners are accepted
if accompanied by escort but they must not represent a risk or inconvenience to other
passengers and crew.
During light turbulence, service must be stopped. TRUE or FALSE ANSWER -
FALSE.
-service may be continued
-relive hot beverage, until seat belt sign is switched off
During moderate turbulence, service must be stopped. TRUE or FALSE ANSWER -
TRUE.
During severe turbulence, service must continued but hot beverage must be removed.
TRUE or FALSE ANSWER -FALSE.
What's a slow depressurization? ANSWER -the system might be felt gradually and
cabin crew have advance warning so they can prepared.
What's a rapid depressurisation? ANSWER -will happen unexpectedly. Serious
problem. May be caused by a window failure
If passenger advises they have spare lithium batteries in their checked baggage, cabin
crew must : ANSWER --advise ground personnel
-advice PIC
-complete appropriate forms
What's a rapid deplanement? ANSWER -passengers should deplane quickly by using
ground equipment. evacuation is not required.
,Who initiate a rapid deplanement? ANSWER -both flight crew and cabin crew. with
the announcement : "Deplane immediately and leave your personal belongings."
Operation crew members must wear the RAIC clearly visible on the outside of
uniform when they are on duty, as soon when they put their uniform and all phases of
the flight. TRUE or FALSE ANSWER -FALSE. they must remove the RAIC, once
they board the aircraft and place it in a location not view/access to passengers.
Once inspected, compartment are sealed with a amper-evident seals. Once sealed,
cabin crew must re-opened and search again just to double check. TRUE or FALSE
ANSWER -FALSE. once sealed, they do not have to be re-opened and searched again.
Classes of fires goes to A,B,C,D,K. TRUE or FALSE ANSWER -TRUE.
On what does depend a good fire fighting? ANSWER -teamwork, to ensure all actions
are completed simultaneously and efficiently. Communication, cooperation,
coordination.
Bluetooth and wireless devices are permitted on all aircraft in Air Canada fleet. TRUE
or FALSE ANSWER -TRUE.
The "Airplane" mode should be "on" during take-off, during flight, and landing.
TRUE or FALSE ANSWER -FALSE. should be on "airplane" mode for ALL phases
of the flight
You must remove identifiable items such as logo, wings, buttons, etc on your uniform.
As soon when you enter the aircraft. TRUE or FALSE ANSWER -FALSE. you must
remove them only when you take off your hole uniform.
Slide or slide-raft malfunction on LAND : can cabin crew use partly or non-inflated
slides ? ANSWER -YES.
Slide or slide-raft malfunction in WATER : can cabin crew use deflated or partly
deflated slide? ANSWER -NO.
There is 3 electrical outlet types aboard the aircraft, what are they called? ANSWER -
-lavatory electrical outlets
-cabin electrical outlets
-seat-mounted electrical outlets + USB ports
Can I plug my phone charger while I go to the bathroom in the lavatory electrical
outlet ? ANSWER -NO. exclusively reserve for the use of electrical razors.
Tampering with a smoke detector is a criminal offense. TRUE or FALSE ANSWER -
TRUE.
, What would be the announcement from the PIC for a post-depressurization?
ANSWER -"In-charge flight attendant report to the flight deck"
A circuit breaker that base tripped will have a white rim showing at it's base. Should
you, as a cabin crew, just push the white rim back ? ANSWER -NO. never. advice the
PIC before and he will instruct you with what to do.
What is critical for survival when onboard fire, smoke or fumes is suspected or
observed? ANSWER -early detection and prompt response.
What must cabin crew do if a prohibited item is found in-flight? ANSWER -cabin
crew must confiscate the item and secure it so that it is inaccessible to passengers. Ex:
flight deck.
If the passenger has calmed down and is now aware of the rules concerning a
prohibited item on-board can you give it back to him? With the condition of checking
on him every 15min. ANSWER -NO. under no circumstances.
When planning for survival, cabin crew plan around four required element of survival.
What are they? ANSWER -Protection
Location
Acquisition
Navigation
An ACPO(armed Canadian peace officer) should be considere exactly like a IFSO.
TRUE or FALSE ANSWER -FALSE. regulation that apply to an ACPO are not
applicable to an IFSO.
Should a ACPO be informed of the presence of a IFSO on board the aircraft?
ANSWER -NO. the presence of a IFSO is strictly confidential and secret. only the
IFSO needs to know if a ACPO is onboard.
What's a ACPO? ANSWER -he carry firearms on board to ensure safe completion of
their mission.
For reason of safety, In-Charge must ensure that flight deck is physically checked on a
regular basis, at intervals not to exceed how many time? ANSWER -90min. for flights
that are more than 2 hours
What would be the announcement made to passenger from cabin crew at a post-
depressurization? ANSWER -"Ladies and gentlemen, oxygen is no longer required.
you may now remove your masks.
Name some few rules that must be applicable to minimize risks of incident with foods
in flight deck? ANSWER --PIC and F/O must not eat the same menu selection
-Not est at the same time
