PAPER 2026 FULL QUESTIONS AND ANSWERS
◉ There are regular openings available. Answer: What does it mean
if a slot is green on the provider's schedule?
◉ Click Accept on the Appointment Review window. Answer: A
patient's appointment is actually scheduled after you ___________.
◉ WHERE the appointment is taking place, WHY patient needs an
appointment, WHAT is being scheduled, With WHOM the
appointment is being scheduled, WHEN the appointment is being
scheduled. Answer: What 5 pieces of information do you document
on the Make Appt. Form?
◉ When the Auto search box is selected on the Make Appointment
form. Answer: When does the system take you to the Recommended
Solutions form instead of the provider's schedule?
◉ True. Answer: T/F: When you select the Auto search check box on
the Make Appointment form, the Schedule Scanner disappears.
,◉ How many regular openings are left for the time slot. Answer:
Regarding interpreting provider's schedules, what does the number
in the time slot indicate?
◉ Green: There are regular openings available. Answer: Regarding
interpreting provider's schedules, what does a green slot indicate?
◉ No regular openings left, Time marked as unavailable, A break in
the schedule. Answer: Regarding interpreting provider's schedules,
what are 3 possible meanings of a red slot?
◉ At least one regular opening has been scheduled and at least one
is still available (Partially booked). Answer: Regarding interpreting
provider's schedules, what does a blue slot indicate?
◉ True. Answer: T/F: You are able to schedule multiple visit types
with different providers in the same entry process.
◉ At least one overbook appointment is available. Answer:
Regarding interpreting provider's schedules, what does a yellow slot
indicate?
◉ When a patient receives services that are covered by insurance, a
claim is sent to the insurance company listed in the patient's
, coverage record.. Answer: What's the difference between an
insurance coverage and a guarantor account?
◉ True. Answer: T/F: If there is any balance not covered by
insurance, a statement is sent to the guarantor.
◉ Dependent patient will likely not be their own guarantor or their
own insurance subscriber. Answer: What are the main differences
between registering a new adult patient and a new dependent
patient?
◉ It is the responsibility of the front desk or schegistrar to collect
patient, guarantor and coverage information. Answer: Whose
responsibility (what roles) is it to collect patient, guarantor,
coverage information?
◉ At the time of scheduling or during the patient's first visit.
Answer: When will visit-specific registration be collected?
◉ The verification duration appears once all the necessary
information is gathered. Once the verification duration lapses, the
information will need to be re-verified in case any of the information
has changed since the previous verification. Answer: When a patient,
guarantor account, or coverage has a status of "Verified", should the
scheduler still verify the information with the patient?