RITE AID PHARMACY TECH TRAINING FINAL
REVIEW QUESTIONS AND ANSWERS
◉ How should you handle meds that need to be returned to the
supplier? Answer: Place meds that need to be returned in a
designated area
◉ Where should non-controlled meds that are waiting to be
returned to the supplier be stored? Answer: Out of workflow
◉ When a quantity level discrepancy is discovered for a medication,
how should it be handled? Answer: Research the discrepancy to see
if it warrants the need to update the quantity
◉ Why are recalled meds sent back to the pharmacy's supplier?
Answer: The supplier FDA sent a notice of meds that need to be sent
back
◉ What strategy is used to provide affordable medication options to
pharmacies? Answer: Automatic Drug Substitution
◉ Which situation is a red flag for diversion? Answer: Missing a
large quantity of expensive medication
,◉ In regard to inventory, what is automatic drug substitution?
Answer: When a supplier is out of stock of a med and sends a
different size or manufacturer
◉ Why would a pharmacy send back overstock items to their
supplier? Answer: The pharmacy can earn credit for meds they
likely won't use
◉ What should you keep in mind about specialty pharmacies?
Answer: They're designed to offer a higher level of care coordination
and patient support
◉ What should patients expect from a specialty pharmacy? Answer:
Specialty and community pharmacies will work together to ensure
comprehensive medication care for the patient
◉ Which characteristic can lead to a mediation being labeled as a
specialty med? Answer: Close monitoring and patient education
required
◉ Which term best describes when an institution has an agreement
fore a patients specialty medication to be sent directly to the facility
by the specialty pharmacy? Answer: White Bagging
,◉ How would you explain to a coworker how to determine if a drug
is considered a specialty med? Answer: Manufacturers and insurers
are the best source for specialty drug designation
◉ What is an important consideration for a patient who has been
prescribed a specialty med? Answer: Patients should order refills
early since it may take extra time to get specialty meds
◉ Which term best describes a medication that is highly similar to
an original biologic product with no clinically meaning differences in
safety and efficiency? Answer: Biosimilar
◉ Who determines whether a product is designated as a specialty
med? Answer: Manufacturers and insurers
◉ What is the name of the model in which a medication is
distributed only to a small network of specialty pharmacies?
Answer: Limited distribution
◉ How is a specialty pharmacy different from a traditional
pharmacy? Answer: Specialty pharmacies offer extensive data
collection and reporting capabilities
◉ What should you keep in mind about biosimilar drugs? Answer:
FDA considers them to be "highly similar" to the original
, ◉ Which step can help enhance the care of patients who take
specialty medications? Answer: Helping them download a
smartphone adherence app on their phone
◉ Which description best describes a specialty medication? Answer:
They're high cost and high touch because of the complex
requirements
◉ How would you explain to a patient why their specialty med
prescription is being treated differently than the other meds they fill
at your pharmacy? Answer: This high-cost medication has special
requirements regarding how it's used
◉ What is a factor when determining a patients eligibility for MTM
services? Answer: Number of disease states
◉ Which item should patients bring to their MTM appointments
Answer: Insurance Information
◉ What is an MTM function that techs can perform in most states?
Answer: Gather supplies and equipment for the MTM
◉ What does CMR stand for? Answer: comprehensive medication
review
REVIEW QUESTIONS AND ANSWERS
◉ How should you handle meds that need to be returned to the
supplier? Answer: Place meds that need to be returned in a
designated area
◉ Where should non-controlled meds that are waiting to be
returned to the supplier be stored? Answer: Out of workflow
◉ When a quantity level discrepancy is discovered for a medication,
how should it be handled? Answer: Research the discrepancy to see
if it warrants the need to update the quantity
◉ Why are recalled meds sent back to the pharmacy's supplier?
Answer: The supplier FDA sent a notice of meds that need to be sent
back
◉ What strategy is used to provide affordable medication options to
pharmacies? Answer: Automatic Drug Substitution
◉ Which situation is a red flag for diversion? Answer: Missing a
large quantity of expensive medication
,◉ In regard to inventory, what is automatic drug substitution?
Answer: When a supplier is out of stock of a med and sends a
different size or manufacturer
◉ Why would a pharmacy send back overstock items to their
supplier? Answer: The pharmacy can earn credit for meds they
likely won't use
◉ What should you keep in mind about specialty pharmacies?
Answer: They're designed to offer a higher level of care coordination
and patient support
◉ What should patients expect from a specialty pharmacy? Answer:
Specialty and community pharmacies will work together to ensure
comprehensive medication care for the patient
◉ Which characteristic can lead to a mediation being labeled as a
specialty med? Answer: Close monitoring and patient education
required
◉ Which term best describes when an institution has an agreement
fore a patients specialty medication to be sent directly to the facility
by the specialty pharmacy? Answer: White Bagging
,◉ How would you explain to a coworker how to determine if a drug
is considered a specialty med? Answer: Manufacturers and insurers
are the best source for specialty drug designation
◉ What is an important consideration for a patient who has been
prescribed a specialty med? Answer: Patients should order refills
early since it may take extra time to get specialty meds
◉ Which term best describes a medication that is highly similar to
an original biologic product with no clinically meaning differences in
safety and efficiency? Answer: Biosimilar
◉ Who determines whether a product is designated as a specialty
med? Answer: Manufacturers and insurers
◉ What is the name of the model in which a medication is
distributed only to a small network of specialty pharmacies?
Answer: Limited distribution
◉ How is a specialty pharmacy different from a traditional
pharmacy? Answer: Specialty pharmacies offer extensive data
collection and reporting capabilities
◉ What should you keep in mind about biosimilar drugs? Answer:
FDA considers them to be "highly similar" to the original
, ◉ Which step can help enhance the care of patients who take
specialty medications? Answer: Helping them download a
smartphone adherence app on their phone
◉ Which description best describes a specialty medication? Answer:
They're high cost and high touch because of the complex
requirements
◉ How would you explain to a patient why their specialty med
prescription is being treated differently than the other meds they fill
at your pharmacy? Answer: This high-cost medication has special
requirements regarding how it's used
◉ What is a factor when determining a patients eligibility for MTM
services? Answer: Number of disease states
◉ Which item should patients bring to their MTM appointments
Answer: Insurance Information
◉ What is an MTM function that techs can perform in most states?
Answer: Gather supplies and equipment for the MTM
◉ What does CMR stand for? Answer: comprehensive medication
review
