Recall a time you have given exceptional proven to be more family and customer care
customer service? - ANSWER -I strive to oriented than others with the slogan " where a
give exceptional service with each customer different animal". They are committed to having
there is nothing like someone giving a their customers loyalty and safety in their best
compliment about your service. interest. In which I also understand the
importance of workplace and customer safety.
Their flight attendance preform their work with
Why should we hire you? - ANSWER -I pride and great integrity.
believe that I have all the skills and experience and working as team to provide the leadership
that your looking for in an potential flight and service that create a comfortable and
attendant. I believe that I can do the work and inclusive passenger experience. I also think I
deliver exceptional would be perfectly suited for the very unique and
I would fit in beautifully and be a great addition to fast paced work environment that are a part of
the team because of my interpersonal skills. the Flight Attendant career.
With several years of leadership experince in
various work enviorment, I have carried my own
personal mottos " be the leader that you want to If a flight was delayed and people were mad,
see" and " change the outcome" What would you do? - ANSWER -Apologize
I am competitive and driven to be the best when for the inconvenience, assure the passenger that
it comes to providing high quality service with a we are doing all we can at this time to help them
sense of integrity. have a safe trip and that we appreciate them as
I work well under pressure, and I understand customers. If they have any concerns please
what it means when other people's lives are address us so that we may assist them
depedant on the work that you do. apporiately.
Give us an example of a time when you had to What do you think are the greatest obstacles of
work with a difficult co-worker and how did you being a flight attendant? - ANSWER -It is
handle it? - ANSWER -I work with well not only a flight attendants job to serve drinks
everyone, but many people found it hard to work and greet people. But I believe the real work is
with an older employee who was often negative. what the do behind the scenes to keep
So what I found to be most effective is to talk as passangers safe and springing into action in an
postively and if she continued I would switch the emergency.Although I have no fear.
subject. I also took the time to have a
conversation with her. By doing that I gained a
good rapport with her and better understanding Why do you want to be a flight attendant? -
which allowed me to gauge other interaction with ANSWER -Throughout my professional
her. career it has always been important to me that
the work I do have some meaningful purpose. I
feel like becoming a flight attendant will allow me
Why do you want to work from Frontier? - to continue to do purposeful work. I have a
ANSWER -I would like to be a Flight passion for helping others. Working with people
Attendant for Frontier Airlines, because I have genuinely gives me energy. I believe my past
exceptional customer service skills and the ability career experience's in customer service, health,
to interact with a diverse customer base on a and in the travel industry has made me a great fit
professional and personal level. Frontier has for this position and allow me to provide
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, Frontier Airline Interview with Verified Answers Graded A+
exceptional service.I believe that the small things I have over 18 years of customer service
I do can help change the outcome of any
situation because I am attentive to detail,
sensitive to others need, and not afraid to lead. How would you explain low cost fares to
customers? - ANSWER -The belief that
travel should be for everyone. Low fares allow
What is Frontier Airline Mission and Vision? - people to travel more often, see new places,
ANSWER -We are in business to be the connect with family and loved ones and develop
best-loved airline. And we will earn it one action business opportunities.
at a time, no matter how big or how small, to The done right commitment is to allow
create a different and better experience. passengers the to have the option to customize
their flight the way they want and to match their
wallet.
Describe a situation when you were under at
tight deadline? - ANSWER - Rocky Mountain Hospitality
What type of person is difficult to work with? -Tell me about a past job, and what did you like
ANSWER - most about working in a team and why? -
ANSWER -There has never been an job
where I haven't loved the people I worked with.
What skills from your past jobs would allow you One of the best feelings is gathering with other
to be a good flight attendant? - ANSWER -I people and knowing that the work that you
believe that a great flight attendant is preform is meaningful. Through different situation
knowledgeable about their role. A person who you get to know each other. And there is no
has great communication skills ,along with the greater feeling than knowing collectively we have
ability to listen. Some with great patience, done a job well done.
integrity and takes pride in helping other. An
experience professional that provides great
customer service, in which I have years of Tell us about a time you had to deal with a
experience 18 years in .A flight attendant must difficult customer? - ANSWER -
possed, punctually, well manner, and have good
instinct for emergent and unusual situation.
How would you handle a very anxious passenger
who is afraid of flying? - ANSWER -As a
What a three qualities of a flight attendant? - flight attendant I would assure the passenger that
ANSWER -Knowledgeable, great it is my duty to make sure that they have a safe
communicator, patience and great experience. Ask the passenger what is
it I can do for them for the time being. Explain the
process of the flight and what to expect. Point out
Tell me something that is not on you resume? - the other flight attendants that are there. If there
ANSWER -I am Multiple Sclerosis and are any reasonable accommodations to improve
Down Syndrome advocate. their flight I would implement them. See if I can
I am a mentor and regional leader of a small provide any distraction, and check on them
group of girls through an organization called periodically.
Ladies In Waiting..
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