Midterm key terms / concepts (MHR 405) A+ Study
Blueprint: Key Concepts & Practice Questions!!
Organization correct answer social inventions for accomplishing common goals through
group effort
key characteristics of organizations correct answer social inventions, goal accomplishment,
group effort
Social invention correct answer the coordinated presence of people not things
Behaviours that are necessary for survival and adaptation correct answer Be motivated to join
and remain in the organization, carry out their basic work reliably in terms of productivity,
quality and service, be willing to continuously learn and upgrade their knowledge and skills,
be flexible and innovative
Group effort correct answer the interaction and coordination among people to accomplish
goals
The field of organizational behaviour is concerned with correct answer how to get people to
practice effective teamwork
Organizational behaviour correct answer the attitudes and behaviours of individuals and
groups in organizations
Human Resource Management correct answer programs, practices and systems to acquire,
develop, motivate and retain employees in organizations
Social capital correct answer social resources that individuals obtain from participation in a
social structure
Human capital correct answer social resources that individuals obtain from participation in a
social structure
Goals of Organizational Behavior correct answer predicting, explaining and managing
Management correct answer the art of getting things accomplished in organizations through
others
Evidence based management correct answer translating principles based on the best scientific
evidence into organizational practices
Classical Viewpoint correct answer An early prescription on management that advocated a
high specialization of labour, intensive coordination, and centralized decision making
To maintain control the classical view suggests managers correct answer have few workers
except for lower level jobs
, Scientific management correct answer a system for using research to determine the optimum
degree of specialization and standardization for work tasks
scientific management is mainly concerned with correct answer job design and the structure
of work on the shop floor
Bureaucracy correct answer Max Weber's ideal type of organization that included a strict
chain of command, detailed rules, high specialization, centralized power and selection and
promotion based on technical competence
Hawthorne Studies correct answer Research conducted in the 1920s and 1930s at the
Hawthorne plant of Western Electric near Chicago that illustrated how psychological and
social processes affect productivity and work adjustment
The Hawthorne studies were concerned with the correct answer impact of fatigue, rest
pauses, and lighting on employee productivity
Human relations movement correct answer A critique of classical management and
bureaucracy that advocated management styles that were more participative and oriented
toward employee needs
The contingency approach correct answer an approach to management that recognizes that
there is no one best way to manage, and that an appropriate management style depends on the
demands of the situation
Routine communication correct answer Formal sending and receiving of information and the
handling of paperwork
Traditional management correct answer planning, decision making, and controlling
Networking correct answer interacting with people outside of the organization and informal
socializing and politicking with insiders
Human resource management correct answer motivating and reinforcing, disciplining and
punishing, managing conflict, staffing training and developing employees
Agenda setting correct answer informal unwritten and concerned with people issues
Agenda implementation correct answer employing a wide range of influence tactics
Good intuition is correct answer problem identification and problem solving based on a long
history of systematic education and expereince
Practices that create a healthy and productive work environment correct answer employee
involvement, health and safety, employee growth and development, work life balance,
employee recognition
workplace spirituality correct answer A workplace that provides employees with meaning,
purpose, a sense of community, and a connection to others
Blueprint: Key Concepts & Practice Questions!!
Organization correct answer social inventions for accomplishing common goals through
group effort
key characteristics of organizations correct answer social inventions, goal accomplishment,
group effort
Social invention correct answer the coordinated presence of people not things
Behaviours that are necessary for survival and adaptation correct answer Be motivated to join
and remain in the organization, carry out their basic work reliably in terms of productivity,
quality and service, be willing to continuously learn and upgrade their knowledge and skills,
be flexible and innovative
Group effort correct answer the interaction and coordination among people to accomplish
goals
The field of organizational behaviour is concerned with correct answer how to get people to
practice effective teamwork
Organizational behaviour correct answer the attitudes and behaviours of individuals and
groups in organizations
Human Resource Management correct answer programs, practices and systems to acquire,
develop, motivate and retain employees in organizations
Social capital correct answer social resources that individuals obtain from participation in a
social structure
Human capital correct answer social resources that individuals obtain from participation in a
social structure
Goals of Organizational Behavior correct answer predicting, explaining and managing
Management correct answer the art of getting things accomplished in organizations through
others
Evidence based management correct answer translating principles based on the best scientific
evidence into organizational practices
Classical Viewpoint correct answer An early prescription on management that advocated a
high specialization of labour, intensive coordination, and centralized decision making
To maintain control the classical view suggests managers correct answer have few workers
except for lower level jobs
, Scientific management correct answer a system for using research to determine the optimum
degree of specialization and standardization for work tasks
scientific management is mainly concerned with correct answer job design and the structure
of work on the shop floor
Bureaucracy correct answer Max Weber's ideal type of organization that included a strict
chain of command, detailed rules, high specialization, centralized power and selection and
promotion based on technical competence
Hawthorne Studies correct answer Research conducted in the 1920s and 1930s at the
Hawthorne plant of Western Electric near Chicago that illustrated how psychological and
social processes affect productivity and work adjustment
The Hawthorne studies were concerned with the correct answer impact of fatigue, rest
pauses, and lighting on employee productivity
Human relations movement correct answer A critique of classical management and
bureaucracy that advocated management styles that were more participative and oriented
toward employee needs
The contingency approach correct answer an approach to management that recognizes that
there is no one best way to manage, and that an appropriate management style depends on the
demands of the situation
Routine communication correct answer Formal sending and receiving of information and the
handling of paperwork
Traditional management correct answer planning, decision making, and controlling
Networking correct answer interacting with people outside of the organization and informal
socializing and politicking with insiders
Human resource management correct answer motivating and reinforcing, disciplining and
punishing, managing conflict, staffing training and developing employees
Agenda setting correct answer informal unwritten and concerned with people issues
Agenda implementation correct answer employing a wide range of influence tactics
Good intuition is correct answer problem identification and problem solving based on a long
history of systematic education and expereince
Practices that create a healthy and productive work environment correct answer employee
involvement, health and safety, employee growth and development, work life balance,
employee recognition
workplace spirituality correct answer A workplace that provides employees with meaning,
purpose, a sense of community, and a connection to others
