Notes & Verified Answers!!
employee engagement correct answer individual's emotional and cognitive motivation,
particularly a focused, intense, persistent, and purposive effort towards work-related goals
drives correct answer hardwired characteristics of the brain that correct deficiencies or
maintain an internal equilibrium by producing emotions to energize individuals
needs correct answer goal-directed forces that people experience
Maslow's Hierarchy of Needs correct answer a motivation theory of needs arranged in a
hierarchy, whereby people are motivated to fulfill a higher need as a lower one becomes
gratified
intrinsic motivation correct answer refers to motivation controlled by the individual and
experienced from the activity itself
- anchored in our innate drives for competence and autonomy
extrinsic motivation correct answer occurs when people are motivated for instrumental
reasons to receive something that is beyond their personal control
Learned needs theory correct answer need and drives theory developed by McClleland that
recognizes a person's needs can be strengthened/weakened through reinforcement, learning,
and social conditions
need for achievement correct answer a learned need in which people want to accomplish
reasonably challenging goals and desire unambiguous feedback and recognition for their
success
need for affiliation correct answer a learned need in which people seek approval from others,
conform to their wishes and expectations, and avoid conflict and confrontation
need for power correct answer a learned need in which people want to control their
environment, including people and material resources, to benefit either themselves or other
content theories correct answer focus on internal factors that energize employee motivation
(maslow, mclleland)
process theories correct answer focus on explaining the processes and internal factors that
influence employee motivation (equity, expectancy, goal setting)
Four drive theory correct answer a motivation theory based on the innate drives to acquire,
bond, learn, and defend that incorporates both emotions and rationality
drive to acquire correct answer the drive to seek, take, control, and retain objects and personal
experiences