WGU C715 ORGANIZATIONAL BEHAVIOR
OBJECTIVE ASSESSMENT ACTUAL EXAM
2025/2026 COMPLETE QUESTIONS WITH
VERIFIED CORRECT ANSWERS || 100%
GUARANTEED PASS <NEWEST VERSION>
WGU C715 Organizational Behavior - Study Guide (100 Q&A)
1. What is the primary focus of Organizational Behavior (OB)?
A) Maximizing shareholder profits
B) Improving individual and group performance within organizations ✓
C) Designing efficient organizational structures
D) Managing financial resources
2. Which of the following is considered a "soft" skill?
A) Financial accounting
B) Emotional intelligence ✓
C) Statistical analysis
D) Programming proficiency
3. The contingency approach to management suggests that:
A) There is one best way to manage in all situations
B) The most effective management style depends on the situation ✓
C) Employees should be managed strictly according to policy
D) Managers should avoid making situational exceptions
4. In the MARS model of individual behavior, "A" stands for:
A) Aptitude
B) Ability ✓
C) Ambition
D) Authority
5. An individual's belief that they can successfully perform a task is known as:
A) Self-actualization
B) Self-esteem
,C) Self-efficacy ✓
D) Locus of control
6. The tendency to attribute our own successes to internal factors and our failures to external
factors is called:
A) Confirmation bias
B) Self-serving bias ✓
C) Fundamental attribution error
D) Halo effect
7. When a manager evaluates an employee based on one outstanding trait, they are
demonstrating:
A) Contrast effect
B) Stereotyping
C) Halo effect ✓
D) Recency effect
8. Which personality dimension from the Big Five model is the strongest predictor of job
performance?
A) Openness to Experience
B) Extraversion
C) Emotional Stability (Neuroticism)
D) Conscientiousness ✓
9. A person with an internal locus of control believes:
A) Their life is controlled by outside forces like fate or luck
B) They control their own destiny ✓
C) Success is a matter of who you know
D) Teamwork is essential for achievement
10. Emotional intelligence involves the ability to do all of the following EXCEPT:
A) Perceive emotions in oneself and others
B) Understand the meaning of emotions
C) Regulate one's own emotions
D) Suppress all negative emotions in the workplace ✓
11. The two main types of workplace diversity are:
A) Surface-level and deep-level ✓
B) Internal and external
,C) Primary and secondary
D) Cultural and generational
12. The four components of attitude, in order, are:
A) Beliefs, feelings, intentions, behavior
B) Feelings, beliefs, behavior, intentions
C) Affective, Cognitive, Intentional, Behavioral ✓
D) Cognitive, Affective, Intentional, Behavioral
13. Cognitive dissonance occurs when:
A) An employee is highly satisfied with their job
B) There is a conflict between a manager and an employee
C) A person holds two or more conflicting cognitions (thoughts, beliefs) ✓
D) A team cannot reach a consensus
14. The most powerful influence on job satisfaction is:
A) Pay and benefits
B) The work itself and the workplace environment ✓
C) Coworker relationships
D) Management policies
15. The degree to which an employee identifies with their job and actively participates in it is
called:
A) Job involvement ✓
B) Organizational commitment
C) Cognitive dissonance
D) Perceived organizational support
16. What does "A" stand for in the ABC model of attitudes?
A) Action
B) Affect (Feelings/Emotions) ✓
C) Aptitude
D) Analysis
17. Which theory proposes that employees compare their input/outcome ratios to that of
others?
A) Expectancy Theory
B) Equity Theory ✓
C) Goal-Setting Theory
D) Reinforcement Theory
, 18. According to Maslow's Hierarchy, the most basic needs are:
A) Social (Belongingness)
B) Safety
C) Physiological ✓
D) Esteem
19. In Herzberg's Two-Factor Theory, which of the following is a motivator?
A) Salary
B) Work Conditions
C) Achievement ✓
D) Company Policy
20. According to McClelland's Theory of Needs, the need for power is the drive to:
A) Make others behave in a way they would not have otherwise ✓
B) Form strong interpersonal bonds
C) Excel and achieve in relation to a set of standards
D) Avoid failure and risk
21. Expectancy Theory states that motivation is a function of:
A) Expectancy, Instrumentality, and Valence ✓
B) Inputs, Outcomes, and Comparisons
C) Hygiene Factors and Motivators
D) Goals, Feedback, and Challenge
22. In Goal-Setting Theory, for goals to be most effective, they should be:
A) Easy and general
B) Specific and difficult ✓
C) Set by management only
D) Focused on behavior, not outcomes
23. Management by Objectives (MBO) is most closely associated with which theory?
A) Equity Theory
B) Expectancy Theory
C) Goal-Setting Theory ✓
D) Reinforcement Theory
24. Removing an unpleasant consequence to increase a behavior is known as:
A) Positive Reinforcement
B) Negative Reinforcement ✓
OBJECTIVE ASSESSMENT ACTUAL EXAM
2025/2026 COMPLETE QUESTIONS WITH
VERIFIED CORRECT ANSWERS || 100%
GUARANTEED PASS <NEWEST VERSION>
WGU C715 Organizational Behavior - Study Guide (100 Q&A)
1. What is the primary focus of Organizational Behavior (OB)?
A) Maximizing shareholder profits
B) Improving individual and group performance within organizations ✓
C) Designing efficient organizational structures
D) Managing financial resources
2. Which of the following is considered a "soft" skill?
A) Financial accounting
B) Emotional intelligence ✓
C) Statistical analysis
D) Programming proficiency
3. The contingency approach to management suggests that:
A) There is one best way to manage in all situations
B) The most effective management style depends on the situation ✓
C) Employees should be managed strictly according to policy
D) Managers should avoid making situational exceptions
4. In the MARS model of individual behavior, "A" stands for:
A) Aptitude
B) Ability ✓
C) Ambition
D) Authority
5. An individual's belief that they can successfully perform a task is known as:
A) Self-actualization
B) Self-esteem
,C) Self-efficacy ✓
D) Locus of control
6. The tendency to attribute our own successes to internal factors and our failures to external
factors is called:
A) Confirmation bias
B) Self-serving bias ✓
C) Fundamental attribution error
D) Halo effect
7. When a manager evaluates an employee based on one outstanding trait, they are
demonstrating:
A) Contrast effect
B) Stereotyping
C) Halo effect ✓
D) Recency effect
8. Which personality dimension from the Big Five model is the strongest predictor of job
performance?
A) Openness to Experience
B) Extraversion
C) Emotional Stability (Neuroticism)
D) Conscientiousness ✓
9. A person with an internal locus of control believes:
A) Their life is controlled by outside forces like fate or luck
B) They control their own destiny ✓
C) Success is a matter of who you know
D) Teamwork is essential for achievement
10. Emotional intelligence involves the ability to do all of the following EXCEPT:
A) Perceive emotions in oneself and others
B) Understand the meaning of emotions
C) Regulate one's own emotions
D) Suppress all negative emotions in the workplace ✓
11. The two main types of workplace diversity are:
A) Surface-level and deep-level ✓
B) Internal and external
,C) Primary and secondary
D) Cultural and generational
12. The four components of attitude, in order, are:
A) Beliefs, feelings, intentions, behavior
B) Feelings, beliefs, behavior, intentions
C) Affective, Cognitive, Intentional, Behavioral ✓
D) Cognitive, Affective, Intentional, Behavioral
13. Cognitive dissonance occurs when:
A) An employee is highly satisfied with their job
B) There is a conflict between a manager and an employee
C) A person holds two or more conflicting cognitions (thoughts, beliefs) ✓
D) A team cannot reach a consensus
14. The most powerful influence on job satisfaction is:
A) Pay and benefits
B) The work itself and the workplace environment ✓
C) Coworker relationships
D) Management policies
15. The degree to which an employee identifies with their job and actively participates in it is
called:
A) Job involvement ✓
B) Organizational commitment
C) Cognitive dissonance
D) Perceived organizational support
16. What does "A" stand for in the ABC model of attitudes?
A) Action
B) Affect (Feelings/Emotions) ✓
C) Aptitude
D) Analysis
17. Which theory proposes that employees compare their input/outcome ratios to that of
others?
A) Expectancy Theory
B) Equity Theory ✓
C) Goal-Setting Theory
D) Reinforcement Theory
, 18. According to Maslow's Hierarchy, the most basic needs are:
A) Social (Belongingness)
B) Safety
C) Physiological ✓
D) Esteem
19. In Herzberg's Two-Factor Theory, which of the following is a motivator?
A) Salary
B) Work Conditions
C) Achievement ✓
D) Company Policy
20. According to McClelland's Theory of Needs, the need for power is the drive to:
A) Make others behave in a way they would not have otherwise ✓
B) Form strong interpersonal bonds
C) Excel and achieve in relation to a set of standards
D) Avoid failure and risk
21. Expectancy Theory states that motivation is a function of:
A) Expectancy, Instrumentality, and Valence ✓
B) Inputs, Outcomes, and Comparisons
C) Hygiene Factors and Motivators
D) Goals, Feedback, and Challenge
22. In Goal-Setting Theory, for goals to be most effective, they should be:
A) Easy and general
B) Specific and difficult ✓
C) Set by management only
D) Focused on behavior, not outcomes
23. Management by Objectives (MBO) is most closely associated with which theory?
A) Equity Theory
B) Expectancy Theory
C) Goal-Setting Theory ✓
D) Reinforcement Theory
24. Removing an unpleasant consequence to increase a behavior is known as:
A) Positive Reinforcement
B) Negative Reinforcement ✓
