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VT Comm 1014 Exam 3 questions well answered

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VT Comm 1014 Exam 3 questions well answered

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VT Comm 1014 Exam 3 questions well
answered

Social Exchange Theory - correct answer ✔✔ Theory that people evaluate relationships in a
more-or-less rational manner to ensure maximum rewards and minimal costs



Communication Profit - correct answer ✔✔ Am I getting enough given what I am putting in?



Fundamental Interpersonal Relations Orientation (FIRO) Theory - correct answer ✔✔ Theory
that focuses on the needs we have, what we hope to get out of our relationships, why we
develop relationships



3 Basic Interpersonal Needs (FIRO Theory) - correct answer ✔✔ Inclusion, Control, Affection



Impression Management - correct answer ✔✔ How people accomplish interpersonal goals by
making strategic choices about presenting themselves



Face - correct answer ✔✔ Our public self-image; the image we portray during interactions with
others



Face Work - correct answer ✔✔ The verbal and non-verbal ways we act to maintain our
'presenting image'



Expressions Given - correct answer ✔✔ The impressions we intend to give



Expressions Given Off - correct answer ✔✔ The impressions we are not in control of and which
our audience builds as a result of interpretation

, Primary Group - correct answer ✔✔ Type of small group that offers members affection and
belonging



Task-Oriented Group - correct answer ✔✔ Type of small group that is convened and constructed
to serve a purpose



Participant-Driven - correct answer ✔✔ Type of task-oriented group that attempts to overcome
obstacles or achieve goals by drawing on emotional support provided by other members (Ex.
Alcoholics Anonymous, family counseling)



Information-Presentation - correct answer ✔✔ Type of task-oriented group that is organized
specifically to provided information and awareness on topics of interest to people



Decision-Making - correct answer ✔✔ Type of task-oriented group whose ultimate goal to to
come to a consensus on a given issue or number of issues



Skill-Building - correct answer ✔✔ Type of task-oriented group whose primary goal is to build
skill among members or non-members



Forming, Storming, Norming, Performing, Adjourning - correct answer ✔✔ 5 Stages of Group
Development



Performing - correct answer ✔✔ Stage of group development where members work at the
highest level of efficiency



Group -Breakdown - correct answer ✔✔ Deterioration or dissolution of a group as a result of
conflict

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