USPS WINDOW CLERK TEST EXAM
QUESTIONS AND ANSWERS
1. 24 hour clock
Answer end to end process to ensure mail is collected, distributed and delivered
2. Domestic Mail
Answer Consists of items sent within the USA, its territories and possessions including APO/FPO Offices
3. Domestic Mail Manual (DMM)
Answer Set forth the policies regulations and procedures governing domestic mail services
4. Internatonal Mail Manual (IMM)
Answer Set forth the policies regulations and procedures governing International mail
5. Administrative Support Manual (ASM)
Answer Contains policies and procedures for administrative and support functions within the postal
services
6. Policy NET
Answer All Manuals are available online via
7. F101 or F1
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, Answer Our financial policies and accounting procedures are found in what manual?
8. Publications
Answer Support subjects that cannot be fully addresses in manuals or handbooks are?
9. What manual contains information on when to fly the POW flag (Prisioner of
war)
Answer Administrative Support Manual
10. Does the Post Office provide a U.S. flag to Veterans for a fee?
Answer No, it's free for Burial of Veterans
11. What is the official Source of update to postal policies and procedures?
How often is it printed?
Answer Postal Bulletin, Bi-weekly
12. Where do we find a list of lost or stolen MO's?
Answer Postal Bulletin and POS One
13. What is our postal website?
Answer WWW.USPS.COM
14. Postal Service are available online and
provide guidance on regulations for Domestic/ International/
2/
15
QUESTIONS AND ANSWERS
1. 24 hour clock
Answer end to end process to ensure mail is collected, distributed and delivered
2. Domestic Mail
Answer Consists of items sent within the USA, its territories and possessions including APO/FPO Offices
3. Domestic Mail Manual (DMM)
Answer Set forth the policies regulations and procedures governing domestic mail services
4. Internatonal Mail Manual (IMM)
Answer Set forth the policies regulations and procedures governing International mail
5. Administrative Support Manual (ASM)
Answer Contains policies and procedures for administrative and support functions within the postal
services
6. Policy NET
Answer All Manuals are available online via
7. F101 or F1
1/
15
, Answer Our financial policies and accounting procedures are found in what manual?
8. Publications
Answer Support subjects that cannot be fully addresses in manuals or handbooks are?
9. What manual contains information on when to fly the POW flag (Prisioner of
war)
Answer Administrative Support Manual
10. Does the Post Office provide a U.S. flag to Veterans for a fee?
Answer No, it's free for Burial of Veterans
11. What is the official Source of update to postal policies and procedures?
How often is it printed?
Answer Postal Bulletin, Bi-weekly
12. Where do we find a list of lost or stolen MO's?
Answer Postal Bulletin and POS One
13. What is our postal website?
Answer WWW.USPS.COM
14. Postal Service are available online and
provide guidance on regulations for Domestic/ International/
2/
15
